Featured offer dropped to zero for all FBM asins
Good morning Forum Team
My account is enrolled in AHA and have around 700 health. Matric are good instead excellent still few weeks back suddenly featured offer dropped to zero without any notice
I have already reached out to Seller Support & account health support regarding this issue multiple times. They resolve the case without giving any solution just a generic reply, "We can’t disclose all the factors that go into Featured Offer eligibility. However, we can provide you with insights into the general factors that typically influence Buy Box eligibility."
Please escalate this to the appropriate team for review and reinstatement of feature offer eligibility.
Thank you for your assistance.
5 replies
Seller_2ghG2wc7r3VIr
Just opened another case incase you gonna take it to internal team who manage feature offers
case id1: 17553157471
Thanks
Glenn_Amazon
Greetings @Seller_2ghG2wc7r3VIr,
I've requested a review of your Featured Offer Eligibility, but please note I won't be able to provide the results or details of this investigation. However I will indicate when the review is complete. Thank you for your understanding.
-Glenn