Dear Amazon Seller Support Team,

I am writing to urgently address a critical issue regarding my inventory under Removal Order ID: Osb5Z/Jpuw. This situation has caused significant distress and financial strain, and I humbly request your immediate intervention to prevent further losses.

Background Details:

Inventory Authentication and Clearance:

I successfully completed the inventory authentication review process, provided all required documentation, and cleared all concerns.

Amazon informed me via email (attached for reference) that my inventory was eligible for removal.

Removal Settings:

I explicitly configured my seller account settings to "Return to Seller" for unsellable inventory. This was done to ensure that any inventory flagged as unfulfillable would be returned to me and not disposed of.

Current Issue:

Despite these settings, a removal order was initiated on November 29, 2024, under the "Amazon-Initiated Automated Unfulfillable Removal System."

The details of this order show:

Total Units Ordered for Disposal: 1307

Already Disposed: 269 units

Pending Disposal: 1038 units

This removal order is directly against my configured preferences, and my inventory is being disposed of without my consent.

Financial and Emotional Impact:

This inventory represents a substantial investment, much of which was financed through personal loans. The ongoing disposal of these units not only threatens my business but also my ability to repay these debts.

Request for Action:

Immediate Halt on Disposal:

Please stop the disposal process for the remaining 1038 pending units under this removal order.

Investigation:

Kindly investigate why my configured "Return to Seller" settings were overridden, resulting in automatic disposal.

Reimbursement and Recovery:

If possible, I request Amazon to reimburse or recover any disposed units or prevent the remaining units from being disposed of.

Resolution:

I kindly request an explanation and assurance that such incidents will not recur in the future.

I have attached all relevant documentation, including:

The email confirming my inventory clearance.

Screenshots of my removal settings.

Details of the current removal order status.

Your urgent attention to this matter is deeply appreciated, as any further disposal of inventory would cause irreparable harm to my business.

Thank you for your time and support. I look forward to your prompt response.

Best regards,

Ayaz Ahmed

Prime Mega Store

Owner, Ayaz Traders LLC

Merchant Token: A35HD5X3NC42Q2