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Customers unable to leave review
I had a few customers reach out to me stating disappointment that they can not leave reviews or feedback on their verified purchases made on Amazon.
I had a large email list that I built up from my community that I sent out when I launched. I also had local showcasing of my product at events and gyms.
They reported that they got a message saying "Amazon has noticed unusual reviewing activity of this product and limiting reviews to verified purchases"
I have never asked any of these customers for a review outside the amazon platform or incentivize a review off of amazon.
2 replies
Seller_0rXAME9V4LQSx
Yeah seeing how very few good reviews products get if you just started a product and got positive reviews off the bat then amazon and everyone else thinks something fishy is going on. You are lucky to get one for several hundred sales.
Josh_Amazon
Hello @Seller_NryN4sXkQkCuA,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you mention for these buyers that are unable to leave reviews. In this case, I am unable to confirm the reasons for this situation happening to them, however, if you'd like to receive further support for this you can always reach out to our Seller Support team and they can provide more help.
Also, you can go to the following links for more information about reviews:
Kind regards,
-Josh
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