United States Listing status as inactive

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Seller_uibz5fjJaVjuf

United States Listing status as inactive

My listing status is active in Mexico but i Live in the United States. I am registered and live in the United States. Any help on getting status to active?

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18 replies
Tags:Seller Central
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18 replies
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Seller_OvL8C4BJWiuS9

Mexico is a part of the unified account (US, MX, CA and Brazil).

Do you have any notifications?

20
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Micah_Amazon

Hello @Seller_uibz5fjJaVjuf,

Thank you for contacting our Forums!

I understand about the situation you have been experiencing with your account activation. In this case, we recently had issues with the account verification on many seller accounts, situation that was addressed and fixed by our team by now. In order to proceed with the correct activation of your account, you just need to update your payment information once again, this will trigger the correct verification on your account and you should get your listing status activated. Please go ahead and update your credit card on the account with the following steps:

  • Go to Settings, and click Account Info.
  • From Payment Information, select Charge Methods.
  • Click Replace Charge Method for the credit or debit card you would like to replace, and select the store where you would like to assign a new charge method.
  • Select an option to either Add a new credit or debit card, or select a card that is already available in Seller Central. Enter the requested information exactly as it appears on your credit or debit card statement.

It may take up to 48 hours for updates to your credit card information to reflect on your seller account. Once the information is updated, your account will be reactivated and any restrictions will be removed. If this doesn't solve the issue and you need more help, you can always reach out to our Seller Support team.

Please note that while Amazon may charge a debit card for fees, they will not allow you to list any items with out a true credit card. Not pre-paid or debit.

For more information you can go to Update credit card information.

Cheers,

Micah

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Micah_Amazon

Hey @Seller_uibz5fjJaVjuf,

Hope all is well. I wanted to follow up on my previous post and see if you still require additional assistance?

Please advise.

Cheers,

Micah

10
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Seller_Njp196B2UvNOm

Hi, has it been resolved?

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