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Read onlyMy listing status is active in Mexico but i Live in the United States. I am registered and live in the United States. Any help on getting status to active?
Mexico is a part of the unified account (US, MX, CA and Brazil).
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Hello @Seller_uibz5fjJaVjuf,
Thank you for contacting our Forums!
I understand about the situation you have been experiencing with your account activation. In this case, we recently had issues with the account verification on many seller accounts, situation that was addressed and fixed by our team by now. In order to proceed with the correct activation of your account, you just need to update your payment information once again, this will trigger the correct verification on your account and you should get your listing status activated. Please go ahead and update your credit card on the account with the following steps:
It may take up to 48 hours for updates to your credit card information to reflect on your seller account. Once the information is updated, your account will be reactivated and any restrictions will be removed. If this doesn't solve the issue and you need more help, you can always reach out to our Seller Support team.
Please note that while Amazon may charge a debit card for fees, they will not allow you to list any items with out a true credit card. Not pre-paid or debit.
For more information you can go to Update credit card information.
Cheers,
Micah
Hey @Seller_uibz5fjJaVjuf,
Hope all is well. I wanted to follow up on my previous post and see if you still require additional assistance?
Please advise.
Cheers,
Micah