Dear Amazon,
We are writing to express our extreme dissatisfaction and concern regarding an unexplained deduction of Rs 56126.70/- from our seller account, labeled as "other charges." We have been patiently awaiting an explanation for this substantial deduction, but to date, no satisfactory response or justification has been provided.
We find it deeply troubling that such a significant amount has been charged to our account without any clear indication of the reason. This lack of transparency is unacceptable and has caused considerable disruption to our business operations.
We have contacted Amazon customer service multiple times, and while tickets have been created, we have yet to receive a resolution or a clear explanation for this charge. We are increasingly frustrated by the lack of progress and the inability of customer service to address this issue effectively.
We are compelled to escalate this matter and request the immediate attention of a senior member of the Amazon team. This is a considerable sum of money, and we require a detailed explanation of the charges, including:
A breakdown of the specific services or fees that constitute the "other charges."
The corresponding dates and transactions related to these charges.
Any relevant documentation or invoices that support these charges.
We reiterate that the lack of explanation is unacceptable. If this deduction is found to be erroneous, we demand an immediate and full reimbursement of the Rs 56126.70/-.
We urge a member of the Amazon team who is empowered to resolve this matter to contact us immediately. We require a clear and comprehensive explanation, and we expect a prompt resolution to this issue.
We are deeply concerned about the lack of support and communication we have received thus far, and we hope that this escalation will lead to a swift and satisfactory resolution.
Sincerely,
V MOBITE
