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Read onlyA customer left me a 1 star review over a restocking fee of $18 on a 200$ order. Ridiclous, but I apologized and asked how I could remedy the situation, if it comes up, how do I instruct customer how to remove 1 star review?
Hello @Seller_8opwwN6P8sp6Z
Thank you for posting your inquiry to the Forums.
If the buyer agrees to remove their feedback, you can provide them with these step-by-step instructions:
Please note that you may request that a buyer remove feedback. However, you may not offer nor pay any incentive to a buyer for either providing or removing feedback.
Regards,
Quincy_Amazon