Unable to add Declared Value to FedEx packages
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Seller_Iq8G0IA7I69uO

Unable to add Declared Value to FedEx packages

I am trying to ship an order of custom poker chips, but I am having a glitch where I am not able to add any numerical value to Declared Value in Amazon Buy Shipping for FedEx labels.

I can select Signature Required and Zero value and purchase a FedEx shipping label but I am not able to add a declared value.

If I enter any value, including $1, an error message appears at the bottom and I cannot purchase the FedEx shipping label.

I am not experiencing any issue with UPS and declared value. Seems to be only with FedEx labels.

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Fulfill Orders
Tags:FedEx, Seller fulfilled, Shipping, Shipping labels
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17 replies
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Dominic_Amazon
In reply to: Seller_Iq8G0IA7I69uO's post

Hi @Seller_Iq8G0IA7I69uO,

Dominic from Amazon here, this may be a technical glitch. Can you please create a case with Seller Support and provide me with the case ID. I would like to monitor on my side and potentially escalate if needed.

Best,

Dominic

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