A to z Claim problem
Hi
got a order 4/7/2025 at 9:59 PM shipped it next day 4/8/2025 less then 24 hours have screen shots that show all this gave all this info to amazon they said i did not ship the package in the max handling time took the funds from my account gave to the buyer now my account is at risk did a appeal gave them screen shots same thing .. opened a case and did a chat a few mins later got email says we stand by our decision.. anyone got any ideas on what to do now
A to z Claim problem
Hi
got a order 4/7/2025 at 9:59 PM shipped it next day 4/8/2025 less then 24 hours have screen shots that show all this gave all this info to amazon they said i did not ship the package in the max handling time took the funds from my account gave to the buyer now my account is at risk did a appeal gave them screen shots same thing .. opened a case and did a chat a few mins later got email says we stand by our decision.. anyone got any ideas on what to do now
1 reply
Seller_4zBzdtgCyS9EI
But was it IN THE HANDS of the carrier on time? Scan sheets (carrier picked up package) do not count. tracking must show received by carrier on their website.
