RYY2 refused our shipment.
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Seller_5yLhE7VAWHoBV

RYY2 refused our shipment.

Here is the story:

RYY2 refused our shipment for no reason.

DHL asked us to contact Amazon to receive our shipment.

Nobody from Amazon responded us.

Amazon told us the shipment was delivered too late and we were fined.

So we want to change a new FC center for the next shipment.

But another FC center is also new.

Then the new FC center refuses our shipment again.

......

Why there are so many new horrible warehouse centers like RYY2?

The number of wrokers in new centers is 0.

What should FBA sellers do?

Case id: 15830983941

Shipment id: FBA1893TPY23

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5 replies
Tags:FBA, Fulfillment center, Ship to FC, Warehouse
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5 replies
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Dominic_Amazon

Hi @Seller_5yLhE7VAWHoBV,

Dominic from Amazon here, happy to provide some additional info. It looks like the items have been fully received and the shipment has been accepted.

Best,

Dominic

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user profile
Dominic_Amazon

Hi @Seller_MwrSDol9C9QcJ,

Unfortunately I am unable to escalate shipments being moved through the system. We will have to wait until they are fully received, it may take longer during peak times.

Best,

Dominic

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