Account reactivation
We received emails that several accounts (world) have been deactivated and it says to re-activate, follow instrucitions in the deactivation email, which I can't find. Going into the seller dashboard is a bit confusing on what to do and I've to tried to have someone call me through there and that is not working either. I am at a total loss at what to do.
7 replies
Seller_OvL8C4BJWiuS9
Check under performance notifications.
Sandy_Amazon
Hi @Seller_90MU80AxLumxV
My name is Sandy from the community manager team.
As @Seller_OvL8C4BJWiuS9 mentioned, there's several ways to check this, but the best way is to go to Performance -> Account Health -> Reactivate your account on the top right corner. It should be a yellow button.
After you click this you will fill in some questions.
I also see that you were given guidance through a recent call with the Account Health team on tips for reactivation. If you have additional questions, I recommend posting them in the Account Health category of the forums so the Account Health team can review!
Sandy
Account reactivation
We received emails that several accounts (world) have been deactivated and it says to re-activate, follow instrucitions in the deactivation email, which I can't find. Going into the seller dashboard is a bit confusing on what to do and I've to tried to have someone call me through there and that is not working either. I am at a total loss at what to do.
Account reactivation
We received emails that several accounts (world) have been deactivated and it says to re-activate, follow instrucitions in the deactivation email, which I can't find. Going into the seller dashboard is a bit confusing on what to do and I've to tried to have someone call me through there and that is not working either. I am at a total loss at what to do.
7 replies
7 replies
Seller_OvL8C4BJWiuS9
Check under performance notifications.
Sandy_Amazon
Hi @Seller_90MU80AxLumxV
My name is Sandy from the community manager team.
As @Seller_OvL8C4BJWiuS9 mentioned, there's several ways to check this, but the best way is to go to Performance -> Account Health -> Reactivate your account on the top right corner. It should be a yellow button.
After you click this you will fill in some questions.
I also see that you were given guidance through a recent call with the Account Health team on tips for reactivation. If you have additional questions, I recommend posting them in the Account Health category of the forums so the Account Health team can review!
Sandy
Seller_OvL8C4BJWiuS9
Check under performance notifications.
Seller_OvL8C4BJWiuS9
Check under performance notifications.
Sandy_Amazon
Hi @Seller_90MU80AxLumxV
My name is Sandy from the community manager team.
As @Seller_OvL8C4BJWiuS9 mentioned, there's several ways to check this, but the best way is to go to Performance -> Account Health -> Reactivate your account on the top right corner. It should be a yellow button.
After you click this you will fill in some questions.
I also see that you were given guidance through a recent call with the Account Health team on tips for reactivation. If you have additional questions, I recommend posting them in the Account Health category of the forums so the Account Health team can review!
Sandy
Sandy_Amazon
Hi @Seller_90MU80AxLumxV
My name is Sandy from the community manager team.
As @Seller_OvL8C4BJWiuS9 mentioned, there's several ways to check this, but the best way is to go to Performance -> Account Health -> Reactivate your account on the top right corner. It should be a yellow button.
After you click this you will fill in some questions.
I also see that you were given guidance through a recent call with the Account Health team on tips for reactivation. If you have additional questions, I recommend posting them in the Account Health category of the forums so the Account Health team can review!
Sandy
