OrderID: 111-9189377-3061005

Anytime I am on the phone/email with support and they "Transfer it to XXXXXXX dept" I get NO resolution. I think they just SAY that to hopefully pacify you until you give up. the ONLY way I have been able to get ANY resolution has been through the actions of Mods from the Forums.

I'm pretty sure they go nowhere. I've had multiple cases transferred to another department over the past year and I never got a response for any of them.

When your case goes into the abyss, the abyss never gets back to you. - Nietzsche, sort of

Toilet bowl with a big flush

They go out the back door with your stuff. Amazon is so DEI or maybe DUI. :).

in the T-file with all the other requests lol

I recall that whoever said sort of thing in this forum.

" Do not expect Amazon will solve your cases. They will keep wasting your time until you gave up. "

LOLLLLLLLLLLLLL

transfer means amazon is not going to do anything about it and just hopes you will go away.