Recently, my product has received eight negative reviews all at once, and it appears that a competitor is continuously adding negative reviews. This competitor has already posted nearly 20 negative reviews onto our listing in the past one month, some of which were removed after I reported them to the review team. I think they are malicious reviews because of the following reasons:

1.All of these new reviews were posted before the expected delivery date.

2. Most of the content of these reviews is identical to that on other sellers' listings including the title and punctuation.

3. All of these reviewer profile seems suspicious as they are only leaving negative review.

I also have opened a case on this that is the Case number 15949968241

My listing rating now is only 3.9 and it affected our sales a lot. I really need help on this! I feel desperate that malicious reviews are being posted repeatedly.

@Seller_PIHyltK09pbl3@Seller_GEZPMc4CeQfh6@Seller_CnfW62x6yxvJw

Hi everyone,

I recently received a negative review Upon checking this customer’s other reviews, I noticed they’ve left negative feedback on many products, which makes me suspect it might be malicious behavior.

Recently, when we launched new products, we received multiple malicious negative reviews from a competitor, YBW. We have finally gathered evidence of their unethical practices:

1. Incentivizing Positive Reviews: The manager of the YBW brand sent an email to a customer, asking them to buy YBW batana oil and promising a $5 reward in return. This tactic is used to artificially boost the sales ranking of their listing. Please see the attached image (1.jpg) for reference.

2. Manipulating Sales Rankings: In the email, the YBW manager provided a product link (http://amzn.to/3K4pTva) and the ASIN (B0D1VWZXDX) for their YBW Raw Batana Oil. This is clear evidence that YBW is manipulating the sales ranking of their products on Amazon.

3. Soliciting Negative Reviews Against Competitors: The YBW manager also contacted the same customer, offering a $20 reward to leave a 1-star review or rating for competing batana oil products. Please see the attached image (2.jpg) for evidence.

We have observed many new product listings being attacked in a similar manner. Amazon needs to take action to eliminate these unethical sellers from the platform.