As things stand now, it is advantageous for many sellers to under-promise and over-deliver on shipping and handling times, as there is no penalty for doing so.

If Amazon has the data to calculate that “US seller-set handling times are 53% longer than the actual time taken to prepare and ship products,” then Amazon should be setting customer expectations based on each seller’s historical performance on a per-product basis.

It is not impossible to imagine such a system where sellers ship at their preferred pace, and Amazon automatically calculates and displays estimated delivery dates to customers based on how the seller has performed in the recent past, also integrating data points such as which shipping method the seller is likely to use based on past domestic and international orders.

I guess if we are already doing this they will switch us to this just like the 1 day default. I’m good with the one day until the winter months but I will never agree to try same day. It is way too risky.

So at noon a buyer makes a purchase expecting same day handling, order stays pending for three hours.
I already know Amazon would provide no recourse to the seller in case of an unhappy customer…

Unfortunately, ups picks up between 12:30 and 5pm, and the cutoff at the post office is about 2pm.

I cannot set the cutoff any earlier than 2pm.

Orders before noon probably go out the same day, by 1pm may go out the same day, depending on how much prep work, and orders up to 1:50 may go out, if I can find the item right away and are really easy to pack (a cable, an unopened item, or other items not needing cleaning or extra wrapping).

The odds of an order coming in at 1:30, can’t find it, battery needs charging, and needs cleaning is just too high

On March 31, 2022, we launched same-day handling time for your account.

This is another pointless and “misleading” (ie dishonest) piece of SPIN by Amazon.

They did not “launch” same-day handling in March of this year. GEEZ. Same day handling has been available to Pro sellers on their shipping templates for a long time.

The only thing Amazon did do is add the option here -

Amazon can’t seem to make a fully truthful announcement to save their digital lives.

Same-day handling is not new. Being able to set Same Day handling through the ‘Choose Default Handling Time’ is new, but accomplishes nothing that setting it through the shipping template settings doesn’t.

The only difference is that you click a radio button on the General Settings page vs clicking a checkbox inside your Shipping Template .

Stop being deceptive Amazon. Simply announce that you have put the option in a new location. That’s ALL you did.

That are slight differences, in that a ‘handling time’ setting change can take up to 24 hours to take full effect (ignore where Amazon says it takes 30 minutes, that’s also not true) while changing it via shipping template takes roughly 5 hours.

If you maintain multiple Shipping templates, it may be a convenience to change all of them to Same Day handling all at once, rather than adjusting the Same Day setting on each individually.

Sadly, in their announcement, Amazon doesn’t address in any way the actual implications of the change they made.

Just be honest Amazon… why can’t you just be honest???

Why is the shipping cut off for same day shipping 2:00 pm? If shipping cut offs are at 2:00 pm it means we can’t even start doing our last round of shipping until 2:30 pm in case there are pending orders. Depending on how many orders that come through, that could mean we aren’t even done with shipping until 3:30 pm and our shipping carriers come to do their final pick-ups anywhere between 1:30-3:30 pm.

I feel like if they allowed us to set our own cut-off times, it would make it so much easier to be able to participate in this.

May I demonstrate why we don’t even when we can and do ship out same day?

We get this

On-time delivery.png 1885×514 83.1 KB

Because of

All it takes is a handful of those around a holiday and you’re dangerously close to dropping below Amazon’s 97% threshold for On-time Delivery. Amazon says, we don’t punish you for this, but we know that can change, if we aren’t already getting dinged for it.