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Charge method keeps saying invalid

by Seller_cypllyyGcGo81

Card for charge method keeps saying invalid. information is correct, i called the bank and they haven declined anything, yet it keeps saying invalid card. Please help. How do i fix this.

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Seller_pBEwo8CxxHc63
In reply to: Seller_cypllyyGcGo81's post

Is it a debit card?

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Seller_cypllyyGcGo81
In reply to: Seller_cypllyyGcGo81's post

yes

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Seller_egRC2xE2AJbXj
In reply to: Seller_cypllyyGcGo81's post

A debit card is not a credit card. You can use it to pay your professional account fee, but you still need a valid credit card on file to sell on Amazon.

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Seller_3N7yVnTXPzLkL
In reply to: Seller_cypllyyGcGo81's post

That is why.

A seller account requires a card which passes a credit card check which is not a charge transaction. Some debit cards do, most do not.

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Sandy_Amazon
In reply to: Seller_cypllyyGcGo81's post

@Salwater_Cowboys

Hello this is Sandy from Amazon.
Thank you for selling on Amazon. Here are some information around Debit cards and Credit cards and requirements you should know registering your card.

  • We definitely accept credit cards.
  • We definitely don’t accept pre-paid cards.
  • Debit cards have a range of permissions/functions depending on the bank, cardholder, etc. A debit card may or may not be accepted.

We verify your credit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.

  • The number you entered should match the number on your credit card.
  • The billing address you entered should match the billing address on your credit card statement.
  • The CVV code you entered should match the code on your credit card.
  • The card expiration date should be at least 6 months from when you add the card.
  • The card holder’s name you entered should match the card holder’s name on your credit card (in the Latin-script alphabet).
  • The card should not be a prepaid, virtual, or gift card.
  • The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
  • The card should have adequate credit limit to pay for the charge.
  • If you were asked to enter a unique security code by your financial intuition, the code you entered should match the code sent to the card holder via SMS, email, or token.

If your card meets all the requirements above but is still listed as invalid, we recommend trying a different card or contacting your financial institution for further assistance. If you have tried at least two different credit cards that meet the requirements above and all of them were denied, reach out to Amazon selling partner support for assistance.

Thank you,
Sandy

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Seller_pBEwo8CxxHc63
In reply to: Seller_cypllyyGcGo81's post

Provide a credit card as required and all will be fixed!

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