UPS is down..... again...
Once again...
UPS is down... it is not appearing as an option for Buy Shipping
This has been happening quite a lot lately...
UPS is down..... again...
Once again...
UPS is down... it is not appearing as an option for Buy Shipping
This has been happening quite a lot lately...
56 replies
Seller_DdmPiA1p1S2Wu
Yes, I've just run into the same. So annoying!
Seller_YCITtmTJQwB2H
YES, THE OTHER CARRIER IS TO EXPENSIVE
Seller_CHilqqAS76khr
I've noticed this a few times in the last couple weeks. So frustrating when it happens on a Monday morning.
KJ_Amazon
Hello, @Seller_IlwjJKqpD81nL @Seller_YCITtmTJQwB2H and all other sellers reporting issues selecting UPS and FedEx services in Buy Shipping today, Monday, November 4.
Our teams are investigating these issues and are working now to restore UPS/FedEx Buy Shipping options.
I will post updates as they become available.
KJ_Amazon
Seller_7IpK2UPE56Khm
Try changing the weight. Up one ounce, down one ounce etc... and see if UPS or FedEx comes up. It worked for me.
Seller_VRPlkuHYuvWPH
Facing same issue. I noticed when refreshing multiple times, UPS suddenly showed up. Didn't work for all my orders, but it did for some.
Seller_EkbLZUYSpmJEy
Let the team know that some sellers using USPS Ground Advantage Cubic (with the order estimated delivery calculated using USPS Ground Advantage Cubic) are also being limited to only having FedEx as the shipping option.
KJ_Amazon
Our partner team has been working to correct the reported issues with UPS and FedEx availability in Buy Shipping.
I just tested Buy Shipping and saw UPS shipping options available.
Please check and let us know if you are still not seeing expected UPS and FedEx options in Buy Shipping.
KJ_Amazon
KJ_Amazon
Hello The next best step is to submit that information with details to Seller Support, and share the Case ID with me so I can monitor its progress. I can then escalate the issue if needed. It is more difficult to escalate an issue without a Case/Order ID.
How are you attempting to purchase shipping? Is it individual purchases through Buy Shipping or in bulk? Did this just start happening following today's UPS/FedEx shipping issues and fixes?
UPS is down..... again...
Once again...
UPS is down... it is not appearing as an option for Buy Shipping
This has been happening quite a lot lately...
UPS is down..... again...
Once again...
UPS is down... it is not appearing as an option for Buy Shipping
This has been happening quite a lot lately...
UPS is down..... again...
Once again...
UPS is down... it is not appearing as an option for Buy Shipping
This has been happening quite a lot lately...
56 replies
56 replies
Seller_DdmPiA1p1S2Wu
Yes, I've just run into the same. So annoying!
Seller_YCITtmTJQwB2H
YES, THE OTHER CARRIER IS TO EXPENSIVE
Seller_CHilqqAS76khr
I've noticed this a few times in the last couple weeks. So frustrating when it happens on a Monday morning.
KJ_Amazon
Hello, @Seller_IlwjJKqpD81nL @Seller_YCITtmTJQwB2H and all other sellers reporting issues selecting UPS and FedEx services in Buy Shipping today, Monday, November 4.
Our teams are investigating these issues and are working now to restore UPS/FedEx Buy Shipping options.
I will post updates as they become available.
KJ_Amazon
Seller_7IpK2UPE56Khm
Try changing the weight. Up one ounce, down one ounce etc... and see if UPS or FedEx comes up. It worked for me.
Seller_VRPlkuHYuvWPH
Facing same issue. I noticed when refreshing multiple times, UPS suddenly showed up. Didn't work for all my orders, but it did for some.
Seller_EkbLZUYSpmJEy
Let the team know that some sellers using USPS Ground Advantage Cubic (with the order estimated delivery calculated using USPS Ground Advantage Cubic) are also being limited to only having FedEx as the shipping option.
KJ_Amazon
Our partner team has been working to correct the reported issues with UPS and FedEx availability in Buy Shipping.
I just tested Buy Shipping and saw UPS shipping options available.
Please check and let us know if you are still not seeing expected UPS and FedEx options in Buy Shipping.
KJ_Amazon
KJ_Amazon
Hello The next best step is to submit that information with details to Seller Support, and share the Case ID with me so I can monitor its progress. I can then escalate the issue if needed. It is more difficult to escalate an issue without a Case/Order ID.
How are you attempting to purchase shipping? Is it individual purchases through Buy Shipping or in bulk? Did this just start happening following today's UPS/FedEx shipping issues and fixes?
Seller_DdmPiA1p1S2Wu
Yes, I've just run into the same. So annoying!
Seller_DdmPiA1p1S2Wu
Yes, I've just run into the same. So annoying!
Seller_YCITtmTJQwB2H
YES, THE OTHER CARRIER IS TO EXPENSIVE
Seller_YCITtmTJQwB2H
YES, THE OTHER CARRIER IS TO EXPENSIVE
Seller_CHilqqAS76khr
I've noticed this a few times in the last couple weeks. So frustrating when it happens on a Monday morning.
Seller_CHilqqAS76khr
I've noticed this a few times in the last couple weeks. So frustrating when it happens on a Monday morning.
KJ_Amazon
Hello, @Seller_IlwjJKqpD81nL @Seller_YCITtmTJQwB2H and all other sellers reporting issues selecting UPS and FedEx services in Buy Shipping today, Monday, November 4.
Our teams are investigating these issues and are working now to restore UPS/FedEx Buy Shipping options.
I will post updates as they become available.
KJ_Amazon
KJ_Amazon
Hello, @Seller_IlwjJKqpD81nL @Seller_YCITtmTJQwB2H and all other sellers reporting issues selecting UPS and FedEx services in Buy Shipping today, Monday, November 4.
Our teams are investigating these issues and are working now to restore UPS/FedEx Buy Shipping options.
I will post updates as they become available.
KJ_Amazon
Seller_7IpK2UPE56Khm
Try changing the weight. Up one ounce, down one ounce etc... and see if UPS or FedEx comes up. It worked for me.
Seller_7IpK2UPE56Khm
Try changing the weight. Up one ounce, down one ounce etc... and see if UPS or FedEx comes up. It worked for me.
Seller_VRPlkuHYuvWPH
Facing same issue. I noticed when refreshing multiple times, UPS suddenly showed up. Didn't work for all my orders, but it did for some.
Seller_VRPlkuHYuvWPH
Facing same issue. I noticed when refreshing multiple times, UPS suddenly showed up. Didn't work for all my orders, but it did for some.
Seller_EkbLZUYSpmJEy
Let the team know that some sellers using USPS Ground Advantage Cubic (with the order estimated delivery calculated using USPS Ground Advantage Cubic) are also being limited to only having FedEx as the shipping option.
Seller_EkbLZUYSpmJEy
Let the team know that some sellers using USPS Ground Advantage Cubic (with the order estimated delivery calculated using USPS Ground Advantage Cubic) are also being limited to only having FedEx as the shipping option.
KJ_Amazon
Our partner team has been working to correct the reported issues with UPS and FedEx availability in Buy Shipping.
I just tested Buy Shipping and saw UPS shipping options available.
Please check and let us know if you are still not seeing expected UPS and FedEx options in Buy Shipping.
KJ_Amazon
KJ_Amazon
Our partner team has been working to correct the reported issues with UPS and FedEx availability in Buy Shipping.
I just tested Buy Shipping and saw UPS shipping options available.
Please check and let us know if you are still not seeing expected UPS and FedEx options in Buy Shipping.
KJ_Amazon
KJ_Amazon
Hello The next best step is to submit that information with details to Seller Support, and share the Case ID with me so I can monitor its progress. I can then escalate the issue if needed. It is more difficult to escalate an issue without a Case/Order ID.
How are you attempting to purchase shipping? Is it individual purchases through Buy Shipping or in bulk? Did this just start happening following today's UPS/FedEx shipping issues and fixes?
KJ_Amazon
Hello The next best step is to submit that information with details to Seller Support, and share the Case ID with me so I can monitor its progress. I can then escalate the issue if needed. It is more difficult to escalate an issue without a Case/Order ID.
How are you attempting to purchase shipping? Is it individual purchases through Buy Shipping or in bulk? Did this just start happening following today's UPS/FedEx shipping issues and fixes?
