Previously active own-brand serum listing now restricted under Luxury Beauty
Hello,
We are the manufacturer and brand owner of this serum product.
Our listing was active before. After a recent update, it became inactive.
When we try to reactivate it, we are taken to a page saying Amazon is not accepting applications to sell in Other Luxury Beauty.
This is our own product and it was already being sold before this happened.
Has anyone experienced something similar?
Could an Amazon moderator review this?
Thank you.
Previously active own-brand serum listing now restricted under Luxury Beauty
Hello,
We are the manufacturer and brand owner of this serum product.
Our listing was active before. After a recent update, it became inactive.
When we try to reactivate it, we are taken to a page saying Amazon is not accepting applications to sell in Other Luxury Beauty.
This is our own product and it was already being sold before this happened.
Has anyone experienced something similar?
Could an Amazon moderator review this?
Thank you.
4 replies
Seller_PLUYBj63Xer1W
@Kai_Amazon
@Ezra_Amazon
@Michelle_Amazon
@Amyy_Amazon
Hello,
I would like to kindly follow up on this issue, as we have not yet received a moderator response.
This concerns our own previously active branded serum listing, which became inactive after a recent update and is now showing as restricted under Luxury Beauty / approval-required status.
We are the brand owner, manufacturer, seller, and original listing creator of this product. The listing was previously active and already selling before this issue occurred.
Relevant case IDs:
19655413821
19878200751
We would sincerely appreciate it if one of the moderators could review whether this ASIN may have been incorrectly classified or whether an incorrect restriction / qualification flag has been applied.
For confidentiality reasons, we prefer not to share full product details publicly, but we would be very grateful if the matter could be reviewed through the case history.
Thank you very much for your time and support.
