Error message on Send to Amazon Step 1

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Seller_N6rM2tvBeDvw8

Error message on Send to Amazon Step 1

When I list items to send to Amazon in step 1, it will show the following error message

1 error -----------This product must be removed at this time.

The error message persists even after I remove all items. I tried deleting the workflow and restarting step 1. It didn't help.

I opened a case with customer support, I was told that I exceeded my capacity when I only used 31% of my capacity. Am I the only one having this issue?

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12 replies
Tags:Inventory
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12 replies
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Jameson_Amazon

Hi @Seller_N6rM2tvBeDvw8,

Thank you for reaching out about this and for your patience here! Just checking in, are you still encountering this error?

I have heard that this issue should be resolved now, however if you're still running into this, you may need to delete the workflow and start a new one.

If the issue continues, can you please send me your case IDs? I'd love to take a further look to see what may be going on here!

Thanks again,

Jameson

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