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Read onlyEvery time I try to add a particular product to my ASIN, I receive the following error which prevents me from doing so (Generics error 5886):
We have identified that you are attempting to contribute to a restricted generic ASIN on which you have not contributed in the past, such as by trying to change the detail page create or update an offer. You must create a new ASIN by following the process as outlined in our Add a Product tool, to be able to make changes, such as extending this ASIN to a new store, creating a new variation relationship, updating ASIN attributes, or adding offers to sell the product. If you are using inventory file templates, provide the Batch ID of the inventory file process report. For more information, go to Amazon's Generic Product Policy.
Other information:
- The listing is 'generic' branded
- The listings were created within the last 6 months
- There are many listings that have throw out this error when I try to list, however, these listings are always being created by the SAME seller. That seller is always the only seller that is permitted to sell on the listing. This means that the seller is deliberately violating Amazon's terms of service by artificially suppressing/restricting the ASIN so only they are permitted to sell on that listing.
- Other Amazon sellers have tried to list on these listings and they are never able to (so it's just not me)
- Seller support is no help - they simply repeat the error back to me as an explanation for why I can't list.
Kindly looking for some mod support on this issue.
Thank you for reading.
Hi there @Seller_ZG9sK2PKcc5pw,
Thank you for reaching out regarding your Error 5886. Per Amazon Policy sellers are not permitted to change or list against another Seller's generic product. If you have a generic product of your own you will need to create a new listing/ASIN. You can learn more about this in the Amazon Generic Product Policy. Thank you for your understanding.
-Glenn