Amazon now ignoring lost inventory claims
Amazon used to be very fast in responding to lost inventory claims when inventory was shipped with a partner carrier. As soon as we submitted the signed packing list within 48 hours a reimbursement would be issued for inventory that was confirmed sent and never checked in (lost in warehouse).
We now have a pending lost inventory investigation from 11/25 which is still pending Amazon action.
Can a moderator please escalate this? Case ID: 16720669541
4 replies
Seller_uJo8XNzWYLBfo
Sorry as this is a HUGE Problem. We have almost 200 items missing. We are dealing with Items from Sept and Oct still. Crossing my fingers for you.
Christine_Amazon
Hello @Seller_2vHK4GI7sRtek
Christine here.
I was checking the case ID 16720669541 and I do see a resolution was provided to you.
I am glad everything worked out.
Hope you have a great day and happy holidays.
Christine.
