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LOST ALL FEATURED OFFER ELIGIBILITY
Lost ALL Featured Offers Again
Hi Amazon:
Suddenly of our ASINs lost Featured Offer Eligibility and, with it, lost the buy button. Case id: 16087549441 Our account is in perfect condition and they removed the Featured Offer on all of our products without any explanation. I need help urgently. Thank you.
@Rose_Amazon@Glenn_Amazon
22 replies
Seller_6XoPspIdzdCkk
Please moderators if you can check this issue out I would appreciate it @Josh_Amazon @Atlas_Amazon @Michelle_Amazon @Rose_Amazon All my metrics are good and doesn't make sense why I lost my featured offer i have no a-z claims and no chargeback claims.
Seller_S9GHoSdpBtbtq
this has been happening to us and many other sellers whenever it gets closer to prime week.
It happened in July and now closer to 8-October again
You'll notice a pattern if it happens to you again for no reason.
Josh_Amazon
Hello @Seller_6XoPspIdzdCkk,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you are experiencing with the featured offer eligibility on your account. Thank you for providing the case ID. I have reviewed your case and I checked the 2 ASINs provided, and I can see that both of them are actually eligible for the featured offer. If you go to your Inventory at this moment, they have the green check confirming they are eligible for Featured Offer.
Now, please remember that becoming eligible for the Featured Offer doesn't guarantee that you will get featured. However, there are a few things that you can do to increase your chances. For more information, go to:
In case you have more questions you can always reach out to our Seller Support team.
Kind regards,
-Josh
Seller_8jIc3TXF21xKy
ya having the same problem
Case ID: 16502494811
Seller_ofN5QkoquoDPC
The reason for this is almost certainly that your products are being sold at lower prices on competing marketplaces. Amazon actively monitors prices across various platforms and imposes penalties on sellers who charge higher prices on their platform for identical products. This pressure forces sellers to lower their prices on Amazon. Amazon's ultimate goal is to prevent customers from leaving their platform and making purchases elsewhere.
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