I have an open case that's over 3 months old
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Seller_kyK9hcIF9Ux7o

I have an open case that's over 3 months old

Amazon lost my inventory over 3 months ago and instead of reimbursing me they keep saying that the internal team is looking into it. Does their internal team actually ever get back to anyone?

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Tags:Inventory, Missing
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Seller_kyK9hcIF9Ux7o

@Topher_Amazoncan you please help me look into this? Thanks!

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Seller_phROOuceGasjX

I am in the same boat with our account. We have LTL shipments from October of last year that have still not been resolved. I don't know what else to do any this point. Amazon's new warehouses seemed to be really bad at accurately receiving inventory the end of last year and it has resulted in the fact that we literally cannot trust or use Amazon Inventory reports because we know for a fact that the items they are recording for each SKU are way off in some instances... We have this ridiculous spreadsheet that is used just to estimate the inventory they "should" have...

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