Hi @Seller_zukQNO61PzGck, @Seller_QYS7Alex1XIw4, @Seller_pAPBCLhysbW5T, @Seller_t9kvdr2yixQej, @Seller_OPBq1VpCwQO5K

I require your assistance in merging two duplicate SKUs. Despite attempting to merge them through the "Merge duplicate product pages" feature, they were rejected by Amazon citing differences in Manufacturer, brand, and product ID etc. However, upon reviewing the backend, I found that all details are identical.

Could you please provide guidance on how to address this situation and successfully merge the SKUs? Below mentioning the original ASINs and Duplicate ASIN that I need to merge with the Original and mentioning the case number for your reference.

Original ASIN: B07YDR9J3F

Duplicate ASIN: B07ZDT6TBM

Case No: 15059272361

Your support in resolving this matter is greatly appreciated. Thank you for your assistance.

Regards,

Samar Saeed Khan

Hello fellas,

Does anyone experience this? How can I give invoice within 365 days which actually I bought 2 years ago?

Amazon deactivated my account and want invoice for authentication of a product, which should be within 365 days. I bought the Product firstly 2 years ago and sold out all with is 1.5 years ago. Just 1 return item which sold out 6 months ago. This ASIN have no negative comment or bad reviews. On call I explain all the matter to the corresponding person about invoice that it is 2 year old. I Submit all the things like she said But its rejected twice. I submit Appeal saying that this deactivation comes in error. Still they rejected.

I am frustrated now. What should I do now?

We have had one of our ASIN's Listing Removed for Duplicate product detail pages under Product Policy Compliance. These ASIN's have been live for years with no issue. We are the ones that created both listings, make the products and have Brand Registry on. The products are the same form factor but one is a premium version, using higher quality materials and has a higher price point. We have called the Account Health Team and came up with all of the suggested evidence and changes to get the listing reinstated. However they give the same boiler plate rejection of, "It was correctly identified as a duplicate ASIN" and don't give any insight into their reasoning despite the piles of evidence showing that they are different products.

Actions/Evidence We Have Provided & Done

1. Changed the Title, Bullet Points, Description, Photos & A+ content to further differentiate the products such as materials used and their advantages.
2. Provided an Invoice of us purchasing the items from our manufacturer as separate items.
3. Sent photos of the actual products showing that they have different packaging and product labeling.
4. Proof that we are the sole owner and manufacturer of the products so that we do not need a Letter of Authorization.

We're thinking this is an algorithm flag as everybody that we speak to at Amazon Customer Service, clearly can tell that these are separate products and are also confused as to why these are flagged. Yet the only way to get them reinstated is by submitting new information through the policy violation.

Has anyone had success getting a duplicate listing reinstated or can someone at Amazon @Seller_l7Jtck9jxnEA0 assist with this case?