After the copyright complaint, our DMCA counter-notice, no one dealt with the issue

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Seller_LZP4BbiRdLjes

After the copyright complaint, our DMCA counter-notice, no one dealt with the issue

Complaint Number: 17333273761

This copyright infringement complaint was received on March 5th and we have initiated a DMCA counter-notification on the same day.

The Performance Review Team responded to this complaint on March 10th as follows:

“We received your counter notice and the same will be processed and sent to the complainant within 48 hrs. Please note that per Digital Millennium Copyright Act (DMCA) the complaining party has up to 10 business days from their receipt of your original counter notice to file a lawsuit in response. The DMCA also requires your listing(s) to remain disabled during this 10 business day period. Should the complainant file a lawsuit in response, you will be notified of the same and the content will remain inactive. Please be patient with us as this process may take up to 16 days before we can respond with a decision on your reinstatement request. No further action is required from you at this point.

For more information about Digital Millennium Copyright Act (DMCA), please visit the U.S. Copyright Office website.

Complaint ID: 17333273761”

More than 20 days have passed since this notice and still no messages have been returned and no one has addressed the issue.

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Seller_iotpE1OGgsPjj

I'm in the same exact situation. The DMCA was accepted on March 10th also. I called Amazon today and they escalated to a "internal team". They said to wait 7 days for a response.

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