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    Seller_s3cP5YC6O9BXl

    Chinese Seller " HAOXIN SHOP " Hijacked my Listing! HELP!

    Hello @Sandy_Amazon and @Ana_Amazon

    I am reaching out for urgent assistance regarding a seller hijacking my listing.

    A Chinese seller ("HAOXIN SHOP") is currently counterfeiting our product on our ASIN. Because our USPTO trademark is currently in a pending status, Brand Registry denied our IP infringement claim.

    To address this, I performed a test buy and submitted a report via Account Health -> Report Abuse.

    Complaint ID: 20420826351

    Issue: The test buy clearly shows that the product sold by "HAOXIN SHOP" is counterfeit and does not match our ASIN listing (photos were attached to the complaint).

    It has been almost a week since I filed this complaint, and no action has been taken. This hijacker is actively selling fake products to our customers, which puts us at an immediate risk of receiving negative reviews that could destroy our business.

    Could you please look into Complaint ID: 20420826351 and help us remove this unauthorized seller?

    Thank you in advance for your time and assistance.

    Best regards,

    916 views
    9 replies
    Create and Manage Listings
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    user profile
    Seller_s3cP5YC6O9BXl

    Chinese Seller " HAOXIN SHOP " Hijacked my Listing! HELP!

    Hello @Sandy_Amazon and @Ana_Amazon

    I am reaching out for urgent assistance regarding a seller hijacking my listing.

    A Chinese seller ("HAOXIN SHOP") is currently counterfeiting our product on our ASIN. Because our USPTO trademark is currently in a pending status, Brand Registry denied our IP infringement claim.

    To address this, I performed a test buy and submitted a report via Account Health -> Report Abuse.

    Complaint ID: 20420826351

    Issue: The test buy clearly shows that the product sold by "HAOXIN SHOP" is counterfeit and does not match our ASIN listing (photos were attached to the complaint).

    It has been almost a week since I filed this complaint, and no action has been taken. This hijacker is actively selling fake products to our customers, which puts us at an immediate risk of receiving negative reviews that could destroy our business.

    Could you please look into Complaint ID: 20420826351 and help us remove this unauthorized seller?

    Thank you in advance for your time and assistance.

    Best regards,

    Create and Manage Listings
    Tags:Listing hijack
    40
    916 views
    9 replies
    Reply
    9 replies
    user profile
    Thea_Amazon
    In reply to: Seller_s3cP5YC6O9BXl's post

    Hi @Seller_s3cP5YC6O9BXl

    Thank you for reaching out, and I'm sorry to hear about this frustrating experience with your listing. I've reviewed your Complaint ID 20420826351 and understand the situation. Here are some key points and next steps:

    Why your complaint was redirected:

    • Your Report Abuse submission was categorized as "NonInfringement" and Amazon directed you to use Brand Registry or the Public Notice Form (amazon.com/report/infringement) instead
    • Since your USPTO trademark is still in pending status, you cannot report trademark infringement or counterfeit through the Report a Violation (RaV) tool — counterfeit reports specifically require a registered trademark

    We hope this helps resolve the issue. Please let us know if you need further assistance!

    Best Regards,

    Thea

    02
    user profile
    Seller_cdHqPoPBlC5z3
    In reply to: Seller_s3cP5YC6O9BXl's post

    Hello,

    Very sorry to hear about your situation. I would have felt the same! Though, I have not been involved in this situation myself but I can provide a suggestion:

    1. Go to Fiver and there are tons of people claiming who can help you get rid of ME TOO sellers. Upside - You can remove the hijacker instantly. (2) Downside - The hijacker can come after a month and you will have to repeat the process.

    2. This situation could have been avoided if you had done Brand Registry through IP Accelerator.

    Thanks,

    Khizer

    00
    Follow this discussion to be notified of new activity
    user profile
    Seller_s3cP5YC6O9BXl

    Chinese Seller " HAOXIN SHOP " Hijacked my Listing! HELP!

    Hello @Sandy_Amazon and @Ana_Amazon

    I am reaching out for urgent assistance regarding a seller hijacking my listing.

    A Chinese seller ("HAOXIN SHOP") is currently counterfeiting our product on our ASIN. Because our USPTO trademark is currently in a pending status, Brand Registry denied our IP infringement claim.

    To address this, I performed a test buy and submitted a report via Account Health -> Report Abuse.

    Complaint ID: 20420826351

    Issue: The test buy clearly shows that the product sold by "HAOXIN SHOP" is counterfeit and does not match our ASIN listing (photos were attached to the complaint).

    It has been almost a week since I filed this complaint, and no action has been taken. This hijacker is actively selling fake products to our customers, which puts us at an immediate risk of receiving negative reviews that could destroy our business.

    Could you please look into Complaint ID: 20420826351 and help us remove this unauthorized seller?

    Thank you in advance for your time and assistance.

    Best regards,

    916 views
    9 replies
    Create and Manage Listings
    Tags:Listing hijack
    40
    Reply
    user profile
    Seller_s3cP5YC6O9BXl

    Chinese Seller " HAOXIN SHOP " Hijacked my Listing! HELP!

    Hello @Sandy_Amazon and @Ana_Amazon

    I am reaching out for urgent assistance regarding a seller hijacking my listing.

    A Chinese seller ("HAOXIN SHOP") is currently counterfeiting our product on our ASIN. Because our USPTO trademark is currently in a pending status, Brand Registry denied our IP infringement claim.

    To address this, I performed a test buy and submitted a report via Account Health -> Report Abuse.

    Complaint ID: 20420826351

    Issue: The test buy clearly shows that the product sold by "HAOXIN SHOP" is counterfeit and does not match our ASIN listing (photos were attached to the complaint).

    It has been almost a week since I filed this complaint, and no action has been taken. This hijacker is actively selling fake products to our customers, which puts us at an immediate risk of receiving negative reviews that could destroy our business.

    Could you please look into Complaint ID: 20420826351 and help us remove this unauthorized seller?

    Thank you in advance for your time and assistance.

    Best regards,

    Create and Manage Listings
    Tags:Listing hijack
    40
    916 views
    9 replies
    Reply
    user profile

    Chinese Seller " HAOXIN SHOP " Hijacked my Listing! HELP!

    by Seller_s3cP5YC6O9BXl

    Hello @Sandy_Amazon and @Ana_Amazon

    I am reaching out for urgent assistance regarding a seller hijacking my listing.

    A Chinese seller ("HAOXIN SHOP") is currently counterfeiting our product on our ASIN. Because our USPTO trademark is currently in a pending status, Brand Registry denied our IP infringement claim.

    To address this, I performed a test buy and submitted a report via Account Health -> Report Abuse.

    Complaint ID: 20420826351

    Issue: The test buy clearly shows that the product sold by "HAOXIN SHOP" is counterfeit and does not match our ASIN listing (photos were attached to the complaint).

    It has been almost a week since I filed this complaint, and no action has been taken. This hijacker is actively selling fake products to our customers, which puts us at an immediate risk of receiving negative reviews that could destroy our business.

    Could you please look into Complaint ID: 20420826351 and help us remove this unauthorized seller?

    Thank you in advance for your time and assistance.

    Best regards,

    Create and Manage Listings
    Tags:Listing hijack
    40
    916 views
    9 replies
    Reply
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    user profile
    Thea_Amazon
    In reply to: Seller_s3cP5YC6O9BXl's post

    Hi @Seller_s3cP5YC6O9BXl

    Thank you for reaching out, and I'm sorry to hear about this frustrating experience with your listing. I've reviewed your Complaint ID 20420826351 and understand the situation. Here are some key points and next steps:

    Why your complaint was redirected:

    • Your Report Abuse submission was categorized as "NonInfringement" and Amazon directed you to use Brand Registry or the Public Notice Form (amazon.com/report/infringement) instead
    • Since your USPTO trademark is still in pending status, you cannot report trademark infringement or counterfeit through the Report a Violation (RaV) tool — counterfeit reports specifically require a registered trademark

    We hope this helps resolve the issue. Please let us know if you need further assistance!

    Best Regards,

    Thea

    02
    user profile
    Seller_cdHqPoPBlC5z3
    In reply to: Seller_s3cP5YC6O9BXl's post

    Hello,

    Very sorry to hear about your situation. I would have felt the same! Though, I have not been involved in this situation myself but I can provide a suggestion:

    1. Go to Fiver and there are tons of people claiming who can help you get rid of ME TOO sellers. Upside - You can remove the hijacker instantly. (2) Downside - The hijacker can come after a month and you will have to repeat the process.

    2. This situation could have been avoided if you had done Brand Registry through IP Accelerator.

    Thanks,

    Khizer

    00
    Follow this discussion to be notified of new activity
    user profile
    Thea_Amazon
    In reply to: Seller_s3cP5YC6O9BXl's post

    Hi @Seller_s3cP5YC6O9BXl

    Thank you for reaching out, and I'm sorry to hear about this frustrating experience with your listing. I've reviewed your Complaint ID 20420826351 and understand the situation. Here are some key points and next steps:

    Why your complaint was redirected:

    • Your Report Abuse submission was categorized as "NonInfringement" and Amazon directed you to use Brand Registry or the Public Notice Form (amazon.com/report/infringement) instead
    • Since your USPTO trademark is still in pending status, you cannot report trademark infringement or counterfeit through the Report a Violation (RaV) tool — counterfeit reports specifically require a registered trademark

    We hope this helps resolve the issue. Please let us know if you need further assistance!

    Best Regards,

    Thea

    02
    user profile
    Thea_Amazon
    In reply to: Seller_s3cP5YC6O9BXl's post

    Hi @Seller_s3cP5YC6O9BXl

    Thank you for reaching out, and I'm sorry to hear about this frustrating experience with your listing. I've reviewed your Complaint ID 20420826351 and understand the situation. Here are some key points and next steps:

    Why your complaint was redirected:

    • Your Report Abuse submission was categorized as "NonInfringement" and Amazon directed you to use Brand Registry or the Public Notice Form (amazon.com/report/infringement) instead
    • Since your USPTO trademark is still in pending status, you cannot report trademark infringement or counterfeit through the Report a Violation (RaV) tool — counterfeit reports specifically require a registered trademark

    We hope this helps resolve the issue. Please let us know if you need further assistance!

    Best Regards,

    Thea

    02
    Reply
    user profile
    Seller_cdHqPoPBlC5z3
    In reply to: Seller_s3cP5YC6O9BXl's post

    Hello,

    Very sorry to hear about your situation. I would have felt the same! Though, I have not been involved in this situation myself but I can provide a suggestion:

    1. Go to Fiver and there are tons of people claiming who can help you get rid of ME TOO sellers. Upside - You can remove the hijacker instantly. (2) Downside - The hijacker can come after a month and you will have to repeat the process.

    2. This situation could have been avoided if you had done Brand Registry through IP Accelerator.

    Thanks,

    Khizer

    00
    user profile
    Seller_cdHqPoPBlC5z3
    In reply to: Seller_s3cP5YC6O9BXl's post

    Hello,

    Very sorry to hear about your situation. I would have felt the same! Though, I have not been involved in this situation myself but I can provide a suggestion:

    1. Go to Fiver and there are tons of people claiming who can help you get rid of ME TOO sellers. Upside - You can remove the hijacker instantly. (2) Downside - The hijacker can come after a month and you will have to repeat the process.

    2. This situation could have been avoided if you had done Brand Registry through IP Accelerator.

    Thanks,

    Khizer

    00
    Reply
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