How many days would you wait for a missed freight pickup?

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Seller_1gSICfZynDifC

How many days would you wait for a missed freight pickup?

Have 2 pallets for AWD via direct transport. They were supposed to pickup Monday but when I call at 430 PM they says that a driver hasn't been assigned. How many days would you wait before letting Amazon know that the metrics for one of their "select" partner carriers is falling?

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Tags:Peak season, Ship to FC, Shipping, Warehouse
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Seller_1gSICfZynDifC

https://sellercentral.amazon.com/help/hub/solution?type=CTI&id=10721

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KJ_Amazon

Hello @Seller_1gSICfZynDifC I reached out to our AWD partner team with your question.

Can you please share the Shipment ID so that team can investigate?

KJ_Amazon

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