hi. our account is deactivated and i want to talk to account specilaist but when i add my number and start calling.the screen shows that 'your call is connected' and then it ends.although i dont recieve any call.what to do.please guide
Hello @Seller_dS8u2smpl1qe5,
Thank you for posting your concerns with trying to reach an account health specialist by phone.
Could you provide a screenshot of the issue you're encountering so that we can ensure the appropriate teams are aware of your specific situation when trying to make a call. Please be sure to also remove or hide your personal information prior to posting.
Additionally, as you mentioned your account was deactivated. I can offer support or guidance based off the situation you've encountered. If you can provide the performance notification that you received when the account was deactivated. This should include the reason, and typically the requirements for reactivation.
Once we have a better understanding of the situation the community and myself and help support you further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.