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Late Delivery risk on Ground Advantage: calling small Business Owners
I am getting Late Delivery Risk on Ground Advantage Shipping purchased through Amazon. All my orders for this morning suddenly showing Late Delivery Risk instead of the Claims Protected and OTDR Protected. I am using Automated Shipping settings and Automated Handling time. We need to request Amazon for an Exemption!!. My small Business cannot handle a 9 dollar shipping cost as it eats into the profit
Amazon is doing this on purpose. I called the help desk and now they are telling me the opposite of what they told me to. They told me to disable the Automated Shipping Setting so I can purchase the ground advantage label and increase the time. In January sales vent down as well and they told me that I need to enable it do I am not at risk for late delivery. This unfair practice has to be reported and handled immediately. I would encourage small businesses to fight this and ensure we can be exempted.
1 reply
Seller_Sram36TnVt73c
Do the options for ground Advantage appear if you try to change the shipping date to a day or two later than your required ship date?
II had an order like that and it makes no sense but I picked the protected shipping from two days after the required ship date but then I shipped it on the correct date so I was able to attain both a timely outbound shipping and a claims protected shipping option.
ItIt doesn't happen often but it seems like these problems crop up when trying to buy shipping during the weekend especially Sunday.
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