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Amazon just making fun of selling on their platform
Amazon just making fun of selling on their platform,
I listed the GNC brand item and after selling one item to the customer they deactivated my account for no reason, and ask me the proof of selling GNC brand on Amazon. As I know when I was about to list this brand item on Amazon for selling there is no restriction from brand to sell this item and I easily listed by ADDING PRODUCT, after deactivation of my account they deleted all my products from Amazon and holding my funds and all of my inventory for 5 months and whenever I submitted documents asked by Amazon health support they answer me with generic response however I submitted all genuine documents.
After 3 months when I appeal for my funds disbursement they answer me that my account has been engaged in fraudulent or illegal activity what the hell is this, I am very depressed or literally crying because no one is listening what I want to say they are just holding my money and making fun of me with same response.
4 replies
Seller_CW0P5hgbsiqWX
Are you a GNC authorized Retailer? If you do not have a Commercial Retail Credit Account with GNC, you are not going to sell their product.
Emet_Amazon
Hello @Seller_ohzr2l1NGmQFr,
Thank you for posting your concerns with your account deactivation.
As mentioned this occurred when you listed and sold a GNC product. Typically in these situation we will require that you provide valid invoices that show these products were sourced from an authorized distributor following a valid supply chain. You mentioned submitting documents, what exactly did you provide?
If you sourced these from the GNC website, please verify that you are within their terms of use or terms of service. Some retailers and website are designed and approved for sale to end consumers and not for distribution. They will typically require written permission for authorization to use purchased products for distribution.
As mentioned by @Seller_CW0P5hgbsiqWX, are you an authorized distributor approved by the brand? Do you have a letter of authorization to validate your approval or agreement?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
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