Your account is at risk of deactivation?
I just logged in to see this.."Your account is at risk of deactivation, A critical event has occurred with your account that has caused it to be at risk of deactivation"
Nothing has happened with my account. Everything is perfect on my end. Anyone else seeing this?
Ty!
59 replies
Seller_LLR4gYf6Mrax6
I've got this as well, nothing on my Account Health and Account Settings has no information that needs to be verified, if its that Inform Act stuff popping up again.
*EDIT*
Guess it was Inform Act stuff that needed to be re-certified. Thankfully just had to click the confirmation that all my info from last year is still the same and the Critical Warning has gone away.
Seller_eRLNF1YiYMOfM
It happened to us as well with no issue present.
Seller_yOmzGXcut54wT
Yes I am getting it too and same as you, everything is perfect. What is this "critical event"????
Seller_GcgO8JJ3AX3Rw
When I first logged in it did not say this but when I went back to seller central I had that notice staring at me. I suppose it must be the Inform Act thing because we are supposed to verify every year but there was nothing for me to verify. I guess we'll see how this shakes out!
Seller_ARc8md2LvfaxZ
yep same message here..cant find anything wrong..Ive been selling here since 1999...
Seller_M8DB4ikDs2U5w
We just got it too - our account is healthy. Wonder if it's just an error. Hopefully!
Seller_HhhKgypRhh2ZZ
It's a request to verify your account info. I just saw the alert a couple mins ago on the account health page. Once you go through the verification the warning goes away.
Seller_SQ52JGSSMt7OV
Gah - me too. Called in and there is a 25 minute wait. I am sure it is a glitch if it is happening to so many with healthy accounts. Super annoying. The only odd thing I noticed was that the BRAZIL market place was active and it was never there before and I made it inactive but I have no idea how long it was there for.
Seller_M8DB4ikDs2U5w
I just talked to seller support. They checked all of my accounts and said they could not find any issues. I was told to ignore the alert as it should go away soon. We shall see...
EDIT TO ADD: We got the notice to verify our INFORM ACT info about an hour later. Once we did that, the notification went away.
