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Read onlyI cannot start a new brand application because it says that my brand is under review, but in fact it's not. Currently I don't have any pending applications. I now have many thousands of dollars of product sitting, waiting on brand registry so I can create the listings. I cannot start a new application because my brand is "Under Review", I submitted all the documentation needed on my last application, Trademark receipt, EIN, packaging pictures with logo, invoices, contracts and still got automatically rejected.
I have contacted Bran registry team and no help. When I receive emails from Brand Registry they seem to not quite understand my problem. There appears to be a glitch in Amazon's system that holds some Brand Registry applications in "Pending" indefinitely.
I would appreciate some help on this very much. The Brand Application Case ID is 16983419761. Amazon people have told me they would help me. So far no-one has.
I need help !
Thank you for anything you can do for me! I'll await your response.
Hi there @Seller_GWmHsQfXd6t8v
I've gone ahead and reached out to the enrollment team to have them fully reject your application which will allow you to reapply! I'll let you know as soon as I get word from them.
-Jim