Hello,

I tried to add my first products and I am verified reseller from the Motowntress company.

I tried to list their products But Amazon requested me that I need to send them some documents.

I attached my invoice and It was declined without specific reason.

I tried to get verification letter from Motowntress and I provided them and declined again.

05/10 I provided New invoices and apply for selling.

And This is reclined again. I think Amazon Verification department even didn't check my new invoice.

And they are keep declining my case in 5~10 min.

Would you help me? or I need any contact email or contact number of a manager from Verification department.

Thank you

Hello,

I am keep getting declined instantly after submitting an updated invoice. Not sure why the system declines the application right away once I am actually submitted an updated invoice. I called and chatted with Amazon, they told me to wait 24 hours to apply again, I waited 3 days and applied today with an updated invoice, different format, different name and still got declined automatically. Can someone please take a look at my case and let me know how can I submit a new application so it can be actually reviewed?

Last Case ID: 15820391711

I'm really hoping someone here can help. I am relatively new seller on Amazon and am having challenges getting my selling applications approved. I have submitted invoices from the same company for different products and one is approved and the other declined. When I submit new or updated information I am still being declined and the reason given "you have submitted applications multiple times without providing new, updated, or required information." It does not make sense and there is literally NO ONE I can speak with at Amazon who can give me a clear answer. I have been browsing the forum for guidance I am seeing competing information from Amazon reps here as well. Some say send new information in old case file. Other say open new application after 24 hours. I have tried both methods and am getting nowhere.