Hello, I have been approved for GTIN exemption for generic brand, but when I try and list my item, the "apply for exemption" comes up again. Please help, thanks!

I have the same question that it seems tons of others have asked, with no answer. I have applied a couple dozen times for a GTIN exemption for a generic personalizable notebook I wish to sell. It gets auto approved every time, so I now have over 20 listings of my application being Approved. However, when I edit my draft listing, it just keeps asking for a GTIN exemption. I've tried waiting 24 hours--it's been months. I've rewatched the video at least 10 times. I've tried Add A Product, and going from the GTIN approval page directly to "List Products." Always the same result.

Another person asked this and got a reply: "Have you tried adding via both Add a product and inventory file upload?" Can anyone explain what "inventory file upload" means?

Anyone know how to actually get Seller Support? They seem totally nonexistent. All I ever find is more messages to consult Seller University and watch the same video, or consult the Forums. ?? Would love some help here!!!!

Case #s 15084192901 and 15096505021.

I've been approved for a GTIN exemption for months to sell in a particular category. I have products currently listed in the category. For some reason, I can't get past the draft on a new listing in the category. I keep getting the GTIN error. I reapplied and was approved multiple times. Still no luck.

First case I was told to wait two days from the new approval, and if that didn't work to submit a new case. Second case I was told I'm not approved. I'm unsure how I am not approved when I have active listings in the category, but I'm new here so maybe that is how it works.

Thanks for any help you can provide!