Dear @Seller_wTUhY7X3A57n8,

I have multiple seller accounts which is a sin... It violates Amazon's policies and the health of my other accounts is affecting this one therefore I've decided to close them.

Back in the days I had to change my address (twice) in my account and Amazon told me the only way to do that was to open a new account so that is what I did. Well, now with my new account opened and my old accounts deactivated, my old accounts are affecting the health of my new account that is why I decided to close the old ones.

Not at all surprisingly, I am unable to close my deactivated accounts because I can't even get to the settings page. The only option I have after logging in is to log out. ;/ This seems to be a viscious cycle and I can't really see a way out. Has anyone ever faced this problem? How do you close an account without getting to the account settings page?

Hello! Thank you for bringing this situation to our attention and for your transparency regarding the multiple account challenge you're facing.

We understand your concerns about the account health impacts and the difficulties you're experiencing while trying to close your deactivated accounts, especially given the previous address change situations that led to this scenario.

To ensure we can provide the most effective assistance, I'd like to clarify a few points:

1. Are you able to fully access the account you're currently using to create this post?
2. Could you please provide a screenshot of the performance notification page from when your accounts were deactivated (the ones you can access)?
3. Could you share any case numbers related to this matter with seller support from any of your accounts?

These details will help us connect with the appropriate team to navigate this situation and work towards a resolution that aligns with our policies while addressing your specific circumstances.

For more information please visit our official post: Multiple Amazon Seller Accounts: Guidelines and Procedures.

We appreciate your cooperation and transparency. The Seller Community and I are committed to supporting your success on our platform. Once you provide this information, we'll be able to guide you through the next steps more effectively.

If you need any clarification or have additional questions, please don't hesitate to ask. We're here to help!

Best,

-Roxy