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Read onlyI have been selling an ASIN since 2018 and 3 days ago the inventory got stranded. When I click "Fix listing issue", I get taken to a page to "apply for approval" to sell the item. I am the brand owner and have been selling this item previously without any issues. Amazon support gave me a generic answer to go ahead and apply for approval. The frustrating part is that I should not have to apply for approval as the brand owner. I would like a resolution to this other than waiting for a decision. There is obviously a problem with the catalog or brand registry side that triggered the item to be gated.
Thanks,
Aaron
Reference:
Case ID: 16476691321
Hi @Seller_4ZImopaVFXCjN,
Thanks for reaching out. I have reviewed your case and your listing and see that it's active. If you are still having any issues, please let me know and I will be happy to look further.
I hope you have a great rest of the week!
Michelle