ASIN Requires Approval, yet I am the brand owner?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
user profile
Seller_4ZImopaVFXCjN

ASIN Requires Approval, yet I am the brand owner?

I have been selling an ASIN since 2018 and 3 days ago the inventory got stranded. When I click "Fix listing issue", I get taken to a page to "apply for approval" to sell the item. I am the brand owner and have been selling this item previously without any issues. Amazon support gave me a generic answer to go ahead and apply for approval. The frustrating part is that I should not have to apply for approval as the brand owner. I would like a resolution to this other than waiting for a decision. There is obviously a problem with the catalog or brand registry side that triggered the item to be gated.

Thanks,

Aaron

Reference:

Case ID: 16476691321

34 views
1 reply
Tags:ASIN, Compliance, Detail page, Product removal, Restricted Products
10
Reply
1 reply
user profile
Michelle_Amazon

Hi @Seller_4ZImopaVFXCjN,

Thanks for reaching out. I have reviewed your case and your listing and see that it's active. If you are still having any issues, please let me know and I will be happy to look further.

I hope you have a great rest of the week!

Michelle

10
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_TqNwPkkMdJGaz
user profile
Seller_epgONY12KqeHA
user profile
Seller_h0WaPqGtY5LRD