Cancel Removal Order

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Seller_Md3psOxj6gYyS

Cancel Removal Order

During the investigation period, the product was automatically created for removal orders twice. Now the product investigation email says that because some products are bound to the removal order, they cannot be restored to a saleable state and cannot be investigated. What should I do? Is there any way to cancel the removal order?

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Dominic_Amazon

Hi @Seller_Md3psOxj6gYyS,

Dominic from Amazon here, can provide additional info.

After you have submitted your removal order, you have only a short time during which you can cancel the order. You can cancel the order if it’s in Planning status. Removal orders usually are in Planning status for only a few hours.

If the status is Processing, you will not be able to cancel the order. During peak periods such as Prime Day, Black Friday, Cyber Monday, and the holidays, removal orders can stay in Processing status for several weeks.

This help page: Remove inventory from a fulfillment center, has a ton of info on the topic.

Best,

Dominic

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