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Read onlyEmbarrassing that this is even on an adult forum, but my ex has left a 1 star fake review under a fake account on a product that I just launched. It only had a total of about five reviews before he left his 1 star review so it knocked me down to a 3 star. I've reached out to seller support multiple times and reported it as a fake review (even the account is fake that it is being reviewed from). By Amazon's "standards" it is a verified purchase and he is reviewing the product so according to this general "standard" they are considering it a valid review. They have refused to look at anything further. I am so frustrated and my next step is filing a police report and legally pursuing for defamation. I also had a previous customer copy my product after he offered to buy my business (to which I declined) and copy pasted my description! Ever since I made contact with that customer, I've had an uptick in negative reviews and even had a violation reported for the first time since I started selling five years ago. A little coincidental if you ask me. If I can't get them to investigate further on my behalf when they are taking 35% of my profits, it may be time for a hard pivot. Anybody have any advice? Amazon ties the hands of their sellers in my opinion.
Amazon can't do anything as long as the review doesn't violate policy.
You may wish to speak to your lawyer; this type of action might violate terms of the divorce or other things. You're not going to get concrete advice here.