HELP! ACCOUNT DEACTIVATION
I am a fairly new seller on Amazon. I recently got a notice that my account has been linked to another and is now deactivated. I have tried submitting appeals with tax documents, ids, banking information and a notarized letter explaining that I am not linked to the account but nothing has worked. I live in an apartment complex with several other tenants. From my research done, the only way an account could be linked to mine is through the address and probably same internet service. I do not know how to prove that I don't own the other account and I don't know who does. The account specialist are really no help. All they said was to do my own investigation? HELP PLLEASEEEE
Seller_NbYSGJ8Tehgbv
Unfortunately, this is a grey area.
Its rare but the account specialist is correct. You must do your own investigation.
Amazon accepts nothing other than just deactivating the other account linked to your account if you manage to find it.
I can also mention that being on the same internet service would not cause this deactivation. I do, however, understand that being active with two accounts on the same computer would trigger this deactivation. As well as family members living in the same house hold but having separate Amazon accounts would also get the same suspension.
