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ACCOUNT DEACTIVATED DUE TO LINKED ACCOUNT
Dear Amazon seller community, I am devastated today and seek your advice and help. After selling on amazon for almost one year with having no complaints my amazon seller account has been suspended without any warning due being linked to my sons account who use to sell on amazon 2 years ago. I have no link to that account. It is under his name and his LLC but amazon has suspended my account stating that i have two accounts. I have tried submitting notarized documents where he claims complete ownership of that account further i have submitted official records of LLC being under separate names but still it seems like there is nothing i can do to convince amazon that i only have one account.
I do not wish this to be the end of my online selling career especially after months of handwork and putting so much money into this business. I have inventory stuck in the amazon warehouse and more on the way from vendors. i am very stressed and seek your help . If anyone has any advice they could give on how tackle this situation i would be truly grateful.
0 replies
Seller_rI7BZIczK8iAC
Owning two accounts or being linked to another account is itself no problem. It becomes a problem if each one sells in the same category or if one of the accounts is deactivated by Amazon. Which of both is your case?
Seller_nRFmxiQg4EGrw
It's your son. There's a link, even if no business is shared.
You'll need to find out why your son's account is deactivated, and resolve that. Also make sure that you are not selling in the same categories.
Seller_mSOku66YeEpDa
It can be problematic if multiple accounts operate within the same household and if Amazon deactivates one of them. You will need to work on his account to activate that first!
Roxy_Amazon
Hello @Seller_9BJSJpVLx41QO,
I'm sorry to hear about the suspension of your Amazon seller account. It sounds like a stressful situation, especially with inventory stuck in the Amazon warehouse. Based on the details you've provided, the issue here is that your account has been linked to your son's account, and now your account is deactivated due to the multiple accounts policy violation.
My recommendation would be to focus on working to reactivate your son's account first since the relation has happened. I'd suggest asking your son to create a detailed post outlining the full situation that caused his account deactivation. Once we have those details, we can work on work on his account reactivation. If your son is able to successfully reactivate his account, that should then help resolve the issue with your own account being linked to his.
Access the pages below for more information:
I'm happy to assist further once your son has provides us more details about his account situation. Working collaboratively on this issue will likely give you the best chance of getting both accounts reinstated and allowing you to continue your online selling business. Please let me know if you have any other questions!
Best,
-Roxy
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