Amazon Split my ASIN‘s review for no reason！！！！
I am a bedding product seller on Amazon for 7 years with my brand MARINE MOON , just on 11/28 right before Black Friday，they split the reviews for my top ASIN (B0DBZLZ1Q2) to show it separately which the whole listing just listed on August 2024, it pretty much like a new listing without any policy violations in my account health dashboard，I contact seller support and they can't find the reason why this happened and they only handle my case to some related teams (CASE 16758107251 , 16758113321 , 16739651251 4 days gone no answer yet )
What ’s more ，they split one of my ASIN（B0DBZNV5S2）‘s review again！！just today！！ no any policy violations alert ， AMAZON if you want me to die，please tell me directly, don't use these means
please help @Danny_Amazon
Amazon Split my ASIN‘s review for no reason！！！！
I am a bedding product seller on Amazon for 7 years with my brand MARINE MOON , just on 11/28 right before Black Friday，they split the reviews for my top ASIN (B0DBZLZ1Q2) to show it separately which the whole listing just listed on August 2024, it pretty much like a new listing without any policy violations in my account health dashboard，I contact seller support and they can't find the reason why this happened and they only handle my case to some related teams (CASE 16758107251 , 16758113321 , 16739651251 4 days gone no answer yet )
What ’s more ，they split one of my ASIN（B0DBZNV5S2）‘s review again！！just today！！ no any policy violations alert ， AMAZON if you want me to die，please tell me directly, don't use these means
please help @Danny_Amazon
7 replies
Seller_bmWaHs6JJXWJa
help this guy @Sandy_Amazon@Joey_Amazon
Seller_zxbeagN2y1nWC
Dear no one going to help you we are all helpless sorry to say but it's true everytime when i tried to contact with amazon support indian agent replied and he don't know about anything i don't know what's going on
Seller_SPfXC6UBTdlZ1
If your listing got separated, use a listing template to upload your variant family back together. Once it's stitched, you can then request for the reviews to be joined again. There is a section in the help section to merge reviews, just hit that and submit your variant to be joined back.
Glenn_Amazon
Hi there @Seller_iHlQJezNpJe6U,
Thank you for reaching out with your concerns with your product reviews and your variations. In general Amazon doesn't provide details regarding the status of current product reviews, however the team in your case is appealing for more details. I would recommend that you continue to work with Seller Support via your open case.
If your case closes without resolution, please let me know and I will see what further escalation options I may be able to offer. Thank you.
-Glenn
Amazon Split my ASIN‘s review for no reason！！！！
I am a bedding product seller on Amazon for 7 years with my brand MARINE MOON , just on 11/28 right before Black Friday，they split the reviews for my top ASIN (B0DBZLZ1Q2) to show it separately which the whole listing just listed on August 2024, it pretty much like a new listing without any policy violations in my account health dashboard，I contact seller support and they can't find the reason why this happened and they only handle my case to some related teams (CASE 16758107251 , 16758113321 , 16739651251 4 days gone no answer yet )
What ’s more ，they split one of my ASIN（B0DBZNV5S2）‘s review again！！just today！！ no any policy violations alert ， AMAZON if you want me to die，please tell me directly, don't use these means
please help @Danny_Amazon
Amazon Split my ASIN‘s review for no reason！！！！
I am a bedding product seller on Amazon for 7 years with my brand MARINE MOON , just on 11/28 right before Black Friday，they split the reviews for my top ASIN (B0DBZLZ1Q2) to show it separately which the whole listing just listed on August 2024, it pretty much like a new listing without any policy violations in my account health dashboard，I contact seller support and they can't find the reason why this happened and they only handle my case to some related teams (CASE 16758107251 , 16758113321 , 16739651251 4 days gone no answer yet )
What ’s more ，they split one of my ASIN（B0DBZNV5S2）‘s review again！！just today！！ no any policy violations alert ， AMAZON if you want me to die，please tell me directly, don't use these means
please help @Danny_Amazon
Amazon Split my ASIN‘s review for no reason！！！！
I am a bedding product seller on Amazon for 7 years with my brand MARINE MOON , just on 11/28 right before Black Friday，they split the reviews for my top ASIN (B0DBZLZ1Q2) to show it separately which the whole listing just listed on August 2024, it pretty much like a new listing without any policy violations in my account health dashboard，I contact seller support and they can't find the reason why this happened and they only handle my case to some related teams (CASE 16758107251 , 16758113321 , 16739651251 4 days gone no answer yet )
What ’s more ，they split one of my ASIN（B0DBZNV5S2）‘s review again！！just today！！ no any policy violations alert ， AMAZON if you want me to die，please tell me directly, don't use these means
please help @Danny_Amazon
7 replies
7 replies
Seller_bmWaHs6JJXWJa
help this guy @Sandy_Amazon@Joey_Amazon
Seller_zxbeagN2y1nWC
Dear no one going to help you we are all helpless sorry to say but it's true everytime when i tried to contact with amazon support indian agent replied and he don't know about anything i don't know what's going on
Seller_SPfXC6UBTdlZ1
If your listing got separated, use a listing template to upload your variant family back together. Once it's stitched, you can then request for the reviews to be joined again. There is a section in the help section to merge reviews, just hit that and submit your variant to be joined back.
Glenn_Amazon
Hi there @Seller_iHlQJezNpJe6U,
Thank you for reaching out with your concerns with your product reviews and your variations. In general Amazon doesn't provide details regarding the status of current product reviews, however the team in your case is appealing for more details. I would recommend that you continue to work with Seller Support via your open case.
If your case closes without resolution, please let me know and I will see what further escalation options I may be able to offer. Thank you.
-Glenn
Seller_bmWaHs6JJXWJa
help this guy @Sandy_Amazon@Joey_Amazon
Seller_bmWaHs6JJXWJa
help this guy @Sandy_Amazon@Joey_Amazon
Seller_zxbeagN2y1nWC
Dear no one going to help you we are all helpless sorry to say but it's true everytime when i tried to contact with amazon support indian agent replied and he don't know about anything i don't know what's going on
Seller_zxbeagN2y1nWC
Dear no one going to help you we are all helpless sorry to say but it's true everytime when i tried to contact with amazon support indian agent replied and he don't know about anything i don't know what's going on
Seller_SPfXC6UBTdlZ1
If your listing got separated, use a listing template to upload your variant family back together. Once it's stitched, you can then request for the reviews to be joined again. There is a section in the help section to merge reviews, just hit that and submit your variant to be joined back.
Seller_SPfXC6UBTdlZ1
If your listing got separated, use a listing template to upload your variant family back together. Once it's stitched, you can then request for the reviews to be joined again. There is a section in the help section to merge reviews, just hit that and submit your variant to be joined back.
Glenn_Amazon
Hi there @Seller_iHlQJezNpJe6U,
Thank you for reaching out with your concerns with your product reviews and your variations. In general Amazon doesn't provide details regarding the status of current product reviews, however the team in your case is appealing for more details. I would recommend that you continue to work with Seller Support via your open case.
If your case closes without resolution, please let me know and I will see what further escalation options I may be able to offer. Thank you.
-Glenn
Glenn_Amazon
Hi there @Seller_iHlQJezNpJe6U,
Thank you for reaching out with your concerns with your product reviews and your variations. In general Amazon doesn't provide details regarding the status of current product reviews, however the team in your case is appealing for more details. I would recommend that you continue to work with Seller Support via your open case.
If your case closes without resolution, please let me know and I will see what further escalation options I may be able to offer. Thank you.
-Glenn
