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Compliance review case - children's toys slow, request assistance
Case: 17436569361
ASIN: B0DZ7RPRFZ
Hi--could someone please take a look at our compliance review case and help move it along? We provided all of the requested documentation and there's no update on the case. Thank you in advance for your help! Will we be able to get a credit back on our selling fees since you're holding up our only product?
6 replies
Seller_CW0P5hgbsiqWX
First, it is extremely hard to get into selling children's toys on Amazon.
Second, the product has to meet all qualifications to be sold in the USA. If your brand product really exists in the real world, your products will have already met all USA standards.
This includes, packaging (child safety warnings, metal content, made in what country, warranty info, expirations, contact info, etc......as it pertains to the item sold), have all COC's necessary on file in your brand/company name, have GS1 registered UPC's in your business name on the product, even have MSDS's on hand in your company/brand name, just to start. Your own brand URL where customers can purchase your product line is always helpful but not necessary. In addition, it is always helpful to be able to show retailers around the country who carry your line of products. USTPO registered Trademark should not be pending, but the final determination document. When you were approved by your Liability Insurance Company, they asked for all of the same information prior to issuing the policy, so what Amazon asks for is no different.
CR_Amazon
@Seller_jzUEFSWOhy4YK
Hi there, my name is CR and wanted to hop in here. I do see that your compliance request is still under review. Unfortunately, there is no way to expedite this review process and we will need to wait for their completion and results.
Should you want to avoid the Professional selling plan monthly fee of $39.99, you may wish to downgrade your account to the Individual plan by following this page to avoid any further monthly charges while you wait for the review to be completed. Note: you can upgrade or downgrade your selling plan at any time.
Thank you for understanding.
CR_Amazon
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