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Cant list new product, keeps attaching asin from first product listed.
Tried listing my second product under same registered brand. it says product already attached to this Asin and wont let me list.
i checked the box "i dont have a product id" and it creates duplicate from first product listed
1 reply
Dougal_Amazon
Hello @Seller_FZctaKPHIpW9Q,
My name is Dougal from the Community Manager Team and I am happy to assist with your listing issue.
First, have you opened a case with Seller Support yet? If so, please include that here and I can pull the relevant data I need from the case. If you have not yet, all good and you may not have to. Let's try some stuff:
- When creating the listing, are you doing it via spreadsheet upload or List your products wizard?
- Are you clicking the "List Products," button from your Selling Applications dashboard? If not, try that since you were just approved for a GTIN exemption
- Is the actual product a variation or completely different product?
Ideally, #2 will solve your issue to list the product, but if not, please provide answers to 1 and 3 so I can narrow down what might be happening.
I look forward to assisting where I am able.
Best, Dougal
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