@Seller_s3amN64nZ4y9V @Seller_hme3Wbydd1ihr@Seller_YeWcEeTwlVO93@Seller_khUF6HPR2AHxu

As advised by Felisa, we attempted to reply in the previous thread on this topic, Repeat problem where inventory is stuck at a non-fulfillable site under "FC Processing" for months, but the thread was locked, so we are opening this new thread.

We continue to have the same inventory stuck in FC PROCESSING since January. In the above referenced previous thread, we were finally put in touch with Felisa, who has been very helpful in the past. Unfortunately, manual transfers were still not able to be done this time via Felisa or Paul V. (who did manual transfers when this problem went on for 6 months in 2023).

So as advised, we ignored all the Amazon prompts to send more inventory/restock inventory, and let the inventory run out on various SKUs that have inventory stuck in FC PROCESSING for months. We now have SKUs that have been out of stock AND/OR have low inventory warnings FOR WEEKS. The Amazon Algorithms that are supposed to automatically prompt transfer of inventory from FC PROCESSING to a fulfillable/available state ARE NOT WORKING. We advised this forum as well as many Seller Central support staff of this problem over the course of 6 months and no one seems to be able to resolve this.

Now we have yet another new case number, 15452947931, with inaction. In the meantime, we have stock stuck in FC PROCESSING, but the SKUs are showing out of stock/currently unavailable to Amazon Customers...which is FALSE. The inventory being stuck in FC PROCESSING is aging (yet we pay storage) and is obviously not complying with FIFO (First In First Out) good practices on Amazon's part. Our Historical Days of Supply are also negatively affected when we actually do have stock at Amazon but it's been stuck in FC PROCESSING for months.

Can we PLEASE finally get some resolution on all the ASINs reported again in case 15452947931? PLEASE!!!!

@Seller_nS0jcFQNDLG3e@Seller_YeWcEeTwlVO93@Seller_hme3Wbydd1ihr@Seller_khUF6HPR2AHxu@Seller_s3amN64nZ4y9V

We had this problem in 2023 and have been posting about a repeat of the problem since early 2024 at Repeat problem where inventory is stuck at a non-fulfillable site under "FC Processing" for months

We now have over 10 ASINs with inventory stuck in "FC PROCESSING" for months...even with the replenishment for low inventory alarm ON. We have tried to address this in cases 14937746981 and 15112124481 with quite a lot of time invested in written and chat correspondence with Seller Central Support and SC closes the cases with NO resolution!

No moderator has been able to help ( @Seller_hme3Wbydd1ihr did in 2023) and so we have opened yet another case 15217824831. This most recent case has been "transferred" but this has happened on previous cases with NO RESOLUTION from Amazon.

So your inventory will sit in FC PROCESSING for months, you'll be charged storage, the low inventory fee alarm is on, but Amazon doesn't transfer the stuck inventory from an Amazon non-fulfillable facility to an Amazon fulfillable facility. The robots are failing and the humans can't seem to help resolve the problem.

I would pay to have our inventory sent back to us, but there is no venue to create a removal order when inventory has been stuck in FC PROCESSING for months.

Disappointing and ridiculous!

Hi,

I have 2 ASINS's FBA inventory stuck at FC Processing over 4 months.

Those inventory became available certain times but they go back to FC Processing.

I am getting charged peak season storage fee and my inventory is low.

Please check the CASE ID 16762690361.

NO response from SS and need urgent attention.

@Seller_s3amN64nZ4y9V@Seller_WIFV02H2XUFgS@Seller_hme3Wbydd1ihr@Seller_YeWcEeTwlVO93