Dear Amazon seller support,

Please help us for the negative feedback left for order 112-2795667-6281860.

The buyer requested a return, and we accepted the return request and provided a prepaid return label with tracking number 9434636105447964160646. The buyer subsequently used this label because the tracking number has updated the package's location information.

The buyer left negative feedback: 'when are we able to receive a return label ?' This is untrue as I have uploaded the return label in a timely manner and I believe the buyer has received it.

There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me? @Sandy_Amazon @Tiff_Amazon @Danny_Amazon @Blake_Amazon @Rose_Amazon @KJ_Amazon @Roberto_Amazon

Your assistance is greatly appreciated. Thank you in advance.

Kind regards