I am experiencing a critical issue with my account that I urgently need help with. My account balance has been negative for reasons unknown to me, and despite multiple calls to Seller Support, I have not received a satisfactory explanation.

Last week, I was informed by Seller Support that this problem is affecting many other sellers and that it would be resolved soon. However, over a week has passed, and my balance remains negative. Additionally, the situation has worsened slightly due to recent sales, meaning I am not profiting from these transactions. How and why is amazon able to do this ?

I am deeply concerned and frustrated because I am unable to access the funds from my sales and it doesn't make sense why it is negative in the first place the only expenses I do on amazon are buy shipping. This situation feels extremely unfair and is impacting my financial stability.

Please advise on how this issue can be resolved as soon as possible.