Dear Amazon Seller Support Team,

I am reaching out for urgent assistance regarding my Amazon Seller Account. Since October 29, my account was automatically set to "Vacation Mode" without my initiation, and I have been unable to disable it despite multiple attempts. I have called the support team over 400 times and sent approximately 400 emails, but have yet to receive any resolution or adequate response.

This prolonged downtime has significantly impacted my business operations, and I am facing serious losses as my products remain unavailable to customers. I kindly request that you escalate this matter to the appropriate team and ensure immediate action is taken to restore my account to active status. Please treat this issue as a priority.

Thank you for your urgent attention to this matter. I look forward to a prompt resolution.

Best regards,

cedra

Dear Amazon Support Team,

I am urgently seeking assistance with an issue I’ve been facing for the past several days regarding my access to the Campaign Manager and Amazon Advertising page.

Whenever I attempt to access the Campaign Manager, I encounter the error “This page isn’t working. advertising.amazon.in redirected you too many times.

Tried deleting Cookies & Caches. "ERR_TOO_MANY_REDIRECTS.” Despite clearing cookies, switching browsers, and trying multiple devices, the issue persists.

Additionally, I am unable to raise a support ticket on advertising.amazon.in as the page loops back to the same selection screen after choosing the country and brand name or becomes blank. I have already contacted Amazon Support, but the provided link to raise a ticket also leads to the same redirection error.

For over a week, I’ve been unable to access my Seller Central Ads account, and I’m concerned my ads are running without my ability to manage them, potentially draining my budget, especially during this critical sales event.

I would appreciate any urgent assistance in resolving this issue and regaining access to my campaigns. I’ve attached a screenshot of the error page for your reference. My Case ID: 10804960892 & 10801443582

Subject: Request for Urgent Resolution: Support Code 610 Issue

Dear Amazon Support Team/IT Helpdesk,

I am writing to seek urgent assistance in resolving an issue with the [Amazon Solo/Trace] app. The app displays Support Code 610, preventing me from using it effectively.

Issue Details:

App Name: Amazon Solo/Trace

Error Code: Support code 610

Device Model: [redmi 12c]

Operating System Version: [1.0.7.0.UCVINXM]

App Version: [3.119.223.26.0]