Declined approval
I applied for approval of the Gundry MD brand and was denied. For some reason there were 2 checks, although when I asked other sellers they said that there should only be one check per invoice. I was approved for one check, but the second was denied despite the fact that I provided everything they wanted.
I tried to approve this brand again, to which I received the following response:
Hello,
We have closed this case because you have submitted applications multiple times without providing new, updated, or required information. To appeal this decision, please reply to this message and provide us with new documents for review. Do not submit a new application.
When I replied to this message, I received a new response saying that this mail cannot accept letters. As a result, I tried again and again and all to no avail. Please tell me what to do in this situation?
3 replies
Seller_nRFmxiQg4EGrw
Did you submit a Letter of Authorization from Gundry MD to sell their products on Amazon? Do you even have permission FROM THE BRAND?
Seller_kIukTwdhvntAp
"Please tell me what to do in this situation?"
HINT #1 -- VACATION MODE -- NOW!
HINT #2 -- SELLER U -- NOW!
https://sell.amazon.com/learn
HINT #3 -- Start writing your "please help with my Section 3 suspension' letter NOW. It will save you time when you get it.
For any rookies out there reading this, it is a near perfect example of how to get suspended on Amazon.
BEFORE even trying to start selling, ask yourself these questions --
DO YOU have an LOA from the brand allowing you to sell on here?
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK.
NOTE that you need verification from the brand that the source is legitimate and authorized, NOT from one of those gray market sellers touted on TikTok and YouTube as having "thousands of brands and products" and assure you that they are authorized.
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
Manny_Amazon
Hello @Seller_QFbMpu3DkB8nS,
Thanks for posting to the Forums. I wanted to follow up with you regarding your concerns about your brand application. Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured.
These documents:
• Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
• Should demonstrate your product’s full supply chain
• Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
A letter of authorization (LOA) can also be a valuable addition to your appeal in these situations If you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Carefully review all the feedback @Seller_nRFmxiQg4EGrw, @Seller_kIukTwdhvntAp and I have shared with you regarding your brand application in order to continue moving forward in the application process. Please let us know if you have any questions about any of the information provided above.
Regards,
- Manny
Declined approval
I applied for approval of the Gundry MD brand and was denied. For some reason there were 2 checks, although when I asked other sellers they said that there should only be one check per invoice. I was approved for one check, but the second was denied despite the fact that I provided everything they wanted.
I tried to approve this brand again, to which I received the following response:
Hello,
We have closed this case because you have submitted applications multiple times without providing new, updated, or required information. To appeal this decision, please reply to this message and provide us with new documents for review. Do not submit a new application.
When I replied to this message, I received a new response saying that this mail cannot accept letters. As a result, I tried again and again and all to no avail. Please tell me what to do in this situation?
Declined approval
I applied for approval of the Gundry MD brand and was denied. For some reason there were 2 checks, although when I asked other sellers they said that there should only be one check per invoice. I was approved for one check, but the second was denied despite the fact that I provided everything they wanted.
I tried to approve this brand again, to which I received the following response:
Hello,
We have closed this case because you have submitted applications multiple times without providing new, updated, or required information. To appeal this decision, please reply to this message and provide us with new documents for review. Do not submit a new application.
When I replied to this message, I received a new response saying that this mail cannot accept letters. As a result, I tried again and again and all to no avail. Please tell me what to do in this situation?
3 replies
3 replies
Seller_nRFmxiQg4EGrw
Did you submit a Letter of Authorization from Gundry MD to sell their products on Amazon? Do you even have permission FROM THE BRAND?
Seller_kIukTwdhvntAp
"Please tell me what to do in this situation?"
HINT #1 -- VACATION MODE -- NOW!
HINT #2 -- SELLER U -- NOW!
https://sell.amazon.com/learn
HINT #3 -- Start writing your "please help with my Section 3 suspension' letter NOW. It will save you time when you get it.
For any rookies out there reading this, it is a near perfect example of how to get suspended on Amazon.
BEFORE even trying to start selling, ask yourself these questions --
DO YOU have an LOA from the brand allowing you to sell on here?
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK.
NOTE that you need verification from the brand that the source is legitimate and authorized, NOT from one of those gray market sellers touted on TikTok and YouTube as having "thousands of brands and products" and assure you that they are authorized.
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
Manny_Amazon
Hello @Seller_QFbMpu3DkB8nS,
Thanks for posting to the Forums. I wanted to follow up with you regarding your concerns about your brand application. Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured.
These documents:
• Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
• Should demonstrate your product’s full supply chain
• Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
A letter of authorization (LOA) can also be a valuable addition to your appeal in these situations If you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Carefully review all the feedback @Seller_nRFmxiQg4EGrw, @Seller_kIukTwdhvntAp and I have shared with you regarding your brand application in order to continue moving forward in the application process. Please let us know if you have any questions about any of the information provided above.
Regards,
- Manny
Seller_nRFmxiQg4EGrw
Did you submit a Letter of Authorization from Gundry MD to sell their products on Amazon? Do you even have permission FROM THE BRAND?
Seller_nRFmxiQg4EGrw
Did you submit a Letter of Authorization from Gundry MD to sell their products on Amazon? Do you even have permission FROM THE BRAND?
Seller_kIukTwdhvntAp
"Please tell me what to do in this situation?"
HINT #1 -- VACATION MODE -- NOW!
HINT #2 -- SELLER U -- NOW!
https://sell.amazon.com/learn
HINT #3 -- Start writing your "please help with my Section 3 suspension' letter NOW. It will save you time when you get it.
For any rookies out there reading this, it is a near perfect example of how to get suspended on Amazon.
BEFORE even trying to start selling, ask yourself these questions --
DO YOU have an LOA from the brand allowing you to sell on here?
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK.
NOTE that you need verification from the brand that the source is legitimate and authorized, NOT from one of those gray market sellers touted on TikTok and YouTube as having "thousands of brands and products" and assure you that they are authorized.
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
Seller_kIukTwdhvntAp
"Please tell me what to do in this situation?"
HINT #1 -- VACATION MODE -- NOW!
HINT #2 -- SELLER U -- NOW!
https://sell.amazon.com/learn
HINT #3 -- Start writing your "please help with my Section 3 suspension' letter NOW. It will save you time when you get it.
For any rookies out there reading this, it is a near perfect example of how to get suspended on Amazon.
BEFORE even trying to start selling, ask yourself these questions --
DO YOU have an LOA from the brand allowing you to sell on here?
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK.
NOTE that you need verification from the brand that the source is legitimate and authorized, NOT from one of those gray market sellers touted on TikTok and YouTube as having "thousands of brands and products" and assure you that they are authorized.
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
Manny_Amazon
Hello @Seller_QFbMpu3DkB8nS,
Thanks for posting to the Forums. I wanted to follow up with you regarding your concerns about your brand application. Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured.
These documents:
• Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
• Should demonstrate your product’s full supply chain
• Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
A letter of authorization (LOA) can also be a valuable addition to your appeal in these situations If you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Carefully review all the feedback @Seller_nRFmxiQg4EGrw, @Seller_kIukTwdhvntAp and I have shared with you regarding your brand application in order to continue moving forward in the application process. Please let us know if you have any questions about any of the information provided above.
Regards,
- Manny
Manny_Amazon
Hello @Seller_QFbMpu3DkB8nS,
Thanks for posting to the Forums. I wanted to follow up with you regarding your concerns about your brand application. Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured.
These documents:
• Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
• Should demonstrate your product’s full supply chain
• Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
A letter of authorization (LOA) can also be a valuable addition to your appeal in these situations If you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Carefully review all the feedback @Seller_nRFmxiQg4EGrw, @Seller_kIukTwdhvntAp and I have shared with you regarding your brand application in order to continue moving forward in the application process. Please let us know if you have any questions about any of the information provided above.
Regards,
- Manny
