Seller Identity Verification 6 days no reply
Dear Amazon Seller Support Team,
I uploaded my Seller ID file on April 1, 2024 and till today, I haven't received any reply. It has been 6 days without a reply! And suspended my selling privileges! The Seller ID page still shows a status of “Under Review”; even though my backend shows that it takes 2 business days for us to receive a response.
Please see case details below:
17543635301
17535672561
17535726731
17531476701
We are very frustrated because our FBA inventory is unsellable and Amazon has been charging for storage and possible deletion of inventory.
Can you please help speed up the verification process?
Thank you for your help and look forward to hearing from you.
JINGXUAN
3 replies
Seller_OyVsTzBgih24X
@Atlas_Amazon
@Connor_Amazon
@CR_Amazon
@Nano_Amazon
@Levi_Dylan_Amazon
Levi_Dylan_Amazon
Hello @Seller_OyVsTzBgih24X,
Thank you for posting concerns with your account here on the forums.
I see that despite submitting the required information for the identity verification, your appeal has yet to be reviewed and your account is still impacted. I understand that the lack of resolution is causing significant frustration for you, so I am here to offer assistance.
Our team is aware that there have been delays with the identity verification review. To support you the best, I have gone ahead and passed your information over to the responsible team for a review to be conducted. I will monitor this closely for an update from that team. I will reach out to you here once I receive any information.
Thank you for letting us know. If you have any additional questions, please don't hesitate to let me know. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
