Hello, our products were assigned to wrong diet type category. Even though it's not a required field for our listing, Amazon's AI has attributed "Vegetarian" to our product. Our product is not vegetarian since it contains sea food. However, the options that are available, they do not reflect our products either.

Does anyone knows how we can remove the diet type category field? We have opened cases on Amazon, and have followed all their recommendations including deleting the listing and re-creating them after waiting 24 hours under a different product category. Yet, the wrong diet type information still remains.

We sincerely appreciate for any feedback/advice.

Thank you.

Hello I am new to amazon. I am the brand owner of my 3 products. I created the ASINs as separate listings when they should be a variation listing. 2 of the 3 are under product type BEVERAGE while last one is under as TEA. I wanted them to be under Mushroom Herbal Supplements but if I can atleast get them all under the same Product type to make a variation listing I would be glad. I tried changing it but it says I need approval for my own listings. I had my authorized distributor try to edit it but it wont update after he selects a different product type. We tried deleting the ASIN from our inventory and creating as a new listing from scratch but when we input the UPC if finds the old discontinued ASIN and doesn't recreate it as new so it keeps the old Product Type. I have talked to support a lot but no help.

Problems:

Cant edit my own listing.

Cant change product type.

Cant create variations.

Cant make new listng because UPC is attached to old listing.

@Seller_zukQNO61PzGck @Seller_FJwyF3iu5qxUY @Seller_4GjtS9k0cnHHv @Seller_1KYLYkgAlu4xX

Hello

I am an authorized reseller of a brand that is just starting on amazon. They are registered for brand registry and has 3 products that are different flavors of each other. One of the flavors is a variety pack. For some reason the Variety Pack is under Product Type Tea while the other two are under BEVERAGE. Mind you they are at the moment three separate listings and not a variation. I tried making them a variation but the different product types is not letting me. I tried changing product type but when I select a different one it doesn't update. I tried getting the brand owner to change it but it says they are not approved for their OWN product??? What can I do I tried seller support it was no help. I'm going to try updating using an excel file upload but I doubt it works.

Also the brand owner wants all three in Herbal Supplements instead of BEVERAGE like their competitors. What's my best bet to try to change all three to herbal supps or just change the one too BEVERAGE.

Also if I can't change it at all I tried recreating the listing with a new ASIN but the UPC is tied to the ASIN already. Anyway to remove this as they cant get a new UPC. Do I create the copy listing for all 3 without a UPC and just hope that when this brand grows that seller support will be cooperative in helping remove the UPC from old ASIN and add it the the new one.

I'm confused on what's my best option.