Hi!
I'm writing here because I'm not sure where else to turn. I was notified that my product is under hazmat review, and I need to provide an SDS sheet. So I got one from the manufacturer and uploaded it.
Amazon just notified me that because the name of the manufacturer does not match my brand name, the SDS is unacceptable. Huh?? Of course it's not the same name! I order a little tube of silicone from the manufacturer for a kit that I make. They are not part of my brand.
I am posting the email that they sent to me below. The case ID number is: 16341918901 if that helps.
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Greetings from Amazon,
Thank you for providing a Safety Data Sheet (SDS). However, after review, it results that the document you uploaded for ASIN B0CZ5VDH5D is incomplete, inaccurate or otherwise conflicting, and cannot be used for classification. Specifically:
1. The brand name of the product does not match the brand name on the SDS. The brand name on the SDS is Zhongshan City Jiecheng Organo Silicone Co. Ltd., when the listing brand name is Revolutionary Chicken.
Once you have corrected the issues mentioned above, please attach a new document to this case.
This is a friendly reminder that we are still waiting for your feedback on our request. Until we receive the requested documentation, please note that your products won't be available for sale. Please also note that if we do not receive the requested documentation within 14 business days from this case creation date, the units you have in stock in our fulfillment centers may be disposed of at your expense.
Once we receive the documentation, your products will go under review. The review process generally takes two business days and until the review process is complete, the product will remain unfulfillable. As soon as the review is complete, we will update this case with the results.