Hi everyone,

I wonder if anyone has experienced issues with German import duty lately? I had several customers over last few feeks complaining that they had to pay about 8 euros (!) import duty for the £2.75 single greeting card they bought from us.

We had it randomly happened before, once or twice a year with random products sent to EU. But now it happens a lot.

I do not understand - we're IOSS registered, the card value is way below the threshold and it's a crazy amount of tax anyway, even if any was due! As far as I can see the customers/us are not due to pay any import duties at all. Anyone has any idea why it is happening?

Hi All,

I have been desperately trying to get into my Canadian Seller Account and the option to click it will not come up at all. I am a Canadian and have contacted Amazon Canada and this was the solution they gave me. Go into the UK forum and try to get assistance that way. I need my tax forms from the sales I have made to be able to give to the government and need help to rectify this issue.

Please advise!

So as per the title, can anyone tell me if we are paying 20% VAT on the EU FBA storage fees?

I know we do for EU commission which is billed under Amazon EU S.à r.l., UK Branch.

When I look at transactions, and filter to service fees the storage fees are normally billed on the 7th or 8th of the month and when I view that I'm seeing 20% tax lumped on to each country I check, France, Italy, Spain, Germany and Sweden.

If this is UK VAT added, no problem, I know it's not invoiced separately in the tax library, but are these falling into the 'Fulfillment by Amazon Tax Invoice'?

It's not itemised! The UK invoice has VAT for this one, whereas the EU ones do not, so I'm unsure where this TAX on the EU storage fees is being allocated to?

Can anyone point me in the right direction please?